127 W 43rd St, New York, NY | Directions 1003640.756166 -73.985067
Neighborhoods: Midtown, Theater District - Times Square
Great look, great food, great prices – I love Heartland Brewery. It is very nice looking, not particularly fancy, but a classic steakhouse look. The booths are spacious and comfortable. I've never had to wait for a table and I've never had a bad dining experience there. Nothing on the menu is very pricey, especially for the city. The buffalo chicken spring rolls are fantastic, so is the fried calamari. Great pre-theater menu. Every waiter/waitress I've had there has been on the ball. There is a variety of beers and you can get a sampler of 5 of them if you can't make up your mind. If you're looking to go out somewhere that won't empty your wallet and will fill you up, this is a great restaurant.
A True Class Act – I recently dined at the Heartland Brewery in Times Square and encountered something I thought I never would with a restaurant in NYC....People who care!! First let me say, the food was great. I had the Ribeye steak which was just terrific. This place is known for their beer and it was also great. But what stood out the most was what happened at the end of the meal. My wife wanted to go out for Jazz and I did not know where to go. A gentleman offered his help. He turned out to be the General Manager Carl Clements (as noted on his card). He was EXTREMELY helpful and guided us to a great Jazz club. He actually took the time seaching for the exact club she wanted to go to. I would definately recommend this place. Great food, servcie and great management!!
Even if somebody paid me to eat here... – I would NEVER eat at this place again. Positively my worst dining experience in New York. As if the rubbery chicken (perfect for a teething puppy) and dried out bacon wasn't enough, the service was awful. It took us 20 minutes to get the ice water we asked for and then another 10 for the straw and then another 5 for the lemon wedges. My first and last experience at Heartland Brewery.
Not recommended. – After going to the top of the Empire State Building, I went next door to the Heartland Brewery (350 5th Ave. at 34th Street). I was very suprised to see there was really no wait. We were seated within 5 minutes. Our waiter did not show up till 15 minutes later. He wasn't very helpful with the menu and took forever to get drinks and food. I ordered the lemon pepper half chicken with mashed potatoes. It was very good and I was extremely happy that is what I picked. The other person with me ordered a hamburger, which they rated as average. Overall, the atmosphere is average, the service poor, and with food, the chicken is the best.
The beers and burgers are best at this Times Square outpost of the microbrewery chain. – The Scene
Seasonal ales and tasty classic microbrews are poured at the spit-shined bars of this midtown tourist magnet. Since the average wait for a table equals one beer--if not two, without reservations--there's plenty of time to sample the pale, smooth Harvest Wheat with a slice of lemon or the tawny Red Rooster with a frothy head. Table service is speedy, but doesn't encourage lingering.
The menu, like much of the crowd, hails from America's heartland. For apps, try the cheeses paired with house beers, the blue-cheese nachos or creamy spinach dip. Burgers are served tall and deliciously gooey with bacon, Swiss and good fries, but steaks and pastas fall short of satisfying. Heartland's heart lies in its brews, and the time-honored pub-grub that goes with them.
Great Girl's Night place – My friends and I have girl's night once a month and this is one of our favorite places to go. We get treated very well and before we sit down to our steaks and fried green tomatoes that we love there - we have a few beers at the bar. The bar scene at the Chop House is great, it's a little more upscale then the other Heartlands which is fun since we are all dressed up when we come from work. We always have a great time there and we love the atmosphere - it really is a beautiful restaurant.
Not worth the money – The steaks are overpriced and are not that great. Filet magnon was overburnt on the outside as there was no taste to the crust. The beverage menu does not have a list of non-alcoholic beverages as it leaves customers guessing. It is not truly a steak house to USDA prime standards. It's not really all worth the money for a $30 filet mignon.
Disappointing – We were trying the food for the first time in the hopes of having a large party here. But we were quite disappointed in the food. The Ginger Chicken Wontons were SOOOOO salty my tonge felt shrivelled. The onion rings were also salted so much you could see the granules. I recognize that they are hoping you will buy more beer, but this was ridiculous. The steak was mediocre, and for 20+ dollars, it didn't even come with a side dish. The creamed spinach was the only worthwhile part of the meal. We didn't even bother trying the rather bland looking desserts. The fact that our waiter disappeared for 20 minutes didn't impress us, either.
other tables had fun – The place was nice and the food was really good, but out waiter wasn't so hot. We saw other waiters with personality laughing and joking with their tables. We felt a little left out. I guess that shows how important a good waiter is.
Great food, high prices – Granted, we are not used to big city prices, so maybe this is a city average.
The lunches cost what dinner does here in Vermont. And the portions were reasonable, but a lunch for four ( 2 adults, 2 kids - no appetizers or beers) cost us $70 after the tip.
It was the kid's menu that I did want to comment on. For $10 you get a limited kid's menu. This is steeper than other spots.
Those with children may want to look elsewhere.
However, the staff is exceptional! That alone made this a plus for our visit.
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