Raleigh >Carpet & Upholstery Cleaners > A & B Chem-Dry
4208 Bertram Drive, Raleigh, NC | Directions 2760435.839209 -78.596509
Neighborhoods: Greencastle, Northeast
A & B Chem-Dry – I cannot say enough good things about Bruce and this company. Fleming came today and cleaned a couch, chair and ottoman that is 8 years old and has never been cleaned. (I know, gross right?) I have several animals and it couldn't have been a pleasant experience for Fleming. I have to say though...my furniture looks as good as it did the day I bought it (minus the cat damage!). The estimate that Bruce quoted me was exactly what I paid. I will without question recommend them to my friends and will definitely use them again. GREAT customer service! Support local business!
A&B Chem Dry – I have been a customer of Bruce's for about 20 years. He is extremely honest, does a GREAT job and knows his carpet. His crew are professional and on-time. I also used him to replace carpet in my home and he was meticulous in his measurements and making sure everything was done right. I got a carpet that was a much higher quality carpet than I could have purchased from other carpet stores and a high quality pad for less than Home Depot and other carpet stores were quoting me.
Best Carpet Cleaning Service in Raliegh Durham Area – The bad review couldn’t be further from how A&B Chem Dry operates. I have been a loyal customer to Bruce Baker and this company since 1994. Yes that’s right 15 years, if this was the normal for A&B Chem Dry it wouldn’t last a week in this market. Bruce’s is a small business owner that only survives due to customer referrals and loyalty. He has never once offered coupons or specials for his services because his service is always impeccable. From the first time Bruce's company cleaned my home I knew I would never need another carpet cleaning service. A&B Chem Dry creates a relationship with their customers that keep people coming back year after year. I can imagine that A&B Chem Dry receives more sales pitches and advertising via phone than one could imagine. I am a consumer and receive at least a phone advertisement every few days and ridiculous amount of spam mail in the mailbox and inbox. So to hear this complaint about Bruce when this person obviously represented a huge advertising agency "Yellow Book" is not surprising. This unfair attack on Chem Dry and Bruce upsets me as devoted customer and hope people overlook this highly driven emotional bloviating.
Chem-Dry – Wow, talk about libel.
The previous review has nothing to do with Chem Dry whatsoever. The given description of Bruce Baker is completely false.
Personally, I hate responding these sort of blogs.
When I read the review for this company, I felt like this defamatory matter should be addressed.
I have been a loyal customer to Mr. Baker for several years. He has been nothing but sincerely helpful to me and my family. He values his customers more than anything.
You can clearly tell this from the first impression.
Clearly, he maintains a large customer service focus. I think this is the key to his business's success.
Every time Chem Dry cleaned my carpet. I have been completely satisfied. He even called the day after for a follow up of the service. His has maintained a very good reputation among the community.
I consider Mr. Baker's business one of the few true small businessmen that maintains a honest relationship between the business and customer. You don't really find that much these days.
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