3198 16th St, San Francisco, CA | Directions 9410337.764900 -122.423911
Sunday 5:30 - 9:00,Monday - Wednesday: 5:30pm - 9:30pm, Thursday: 5:30pm - 10:00pm, Friday - Saturday: 5:30pm - 11:00pm
Neighborhoods: Central, Mission Dolores, Mission Dolores (Hub, Mid-Market)
This place has gone downhill – I want to really love this place. It's cute. It's hip. But oh boy, does the menu really dissapoint. For one, it never changes. I don't think I've ever been offered specials. The small plates sound good on paper, but end up falling short because of poor execution in the kitchen. Hot dishes get served lukewarm. Allegedly spicy food is bland. You end up paying too much for what you get. This place needs a major overhaul - fast.
Decent Tapas That Don't Come Cheap – For the most part, the dishes my friend and I ordered were good. The standout were the Coca-Cola Spareribs. The Ahi-tuna Tacos came in second. These were the only two that I felt were worth the money. The bread with cheese and fruit compote were passing but nothing special. The flank steak was bland. I felt the food was a bit overpriced given the quality. The worst part is the wait staff. You are pretty much ignored the entire time you're there. You have to sit like a hawk, wait to catch a glimpse of your waiter/waitress, and then wave frantically in order to receive any service, including water.
Food & Ambience in spades! – My Boyfriend and I decided that we'd start trying out new types of cuisines a while back. As part of that, about a month ago we made our first foray in to Tapas at Andalu. Since then, we've been back three times! :-O It's just incredibly delicious.
I highly Recommend making a reservation, as it can get pretty busy. The waitstaff was friendly and when we did have a problem the last time we went, they made it up with a free side and two free deserts.
If you go, You absolutely must try the Macaroni and Cheese. It's the most incredible thing ever. The Coca Cola Ribs are delicious, and I really liked the Ahi-Tuna tacos, but my boyfriend didn't. The Corn on the cob was amazing, the mini sliders, good. :-) And their mashed potatos are to DIE for.
Better Tapas elsewhere... – My friend and I ate there on a monday evening and the service was fine unlike what other reviews kept saying. i was surprised to see the place getting busier after 8pm though. classy and atmospheric interior but very mediocre food. the halibut tastes like some chinese fish; of which was so little that for the same price u would've gotten the exact same thing but the ENTIRE fish at a chinese restaurant. the cola ribs marinated for too long, way too tender. the lamb cheeks tasted like i had nothing, the flat steak was too cooked when we asked for medium rare. the food is ok but NOT ok for the price it charges for. much better tapas elsewhere.
Great food but terrible service – My husband and I have eaten here 3 times. The first two times it was just the two of us and we really didn't notice the service too much since we were just glad to be away from the kids for a night. The food was excellent and couldn't wait to go back. We then decided to go again with our kids, 6 and 4 who are very used to going out to eat, and as soon as we walked in we could feel the tension from the staff. We figured that since the food comes out in stages and quickly we could be in and out without a problem but after sitting there for 20 minutes I had to ask for someone to tend to us. Our waitress seemed annoyed with us and she just took our order and never came back until we had to ask for our bill. It then took another 20 minutes just to get the bill at the end of our dinner. We have never had such sour service. That psuedo-intellectual blondie had such a look of disgust when we walked in shaking her head as she walked away. I know some waitstaff hate having to service a table with children but at least try to fake it for a good tip. My husband and I always tip 20-25% when we eat out with our kids because we know there is a little more cleaning up to do and we appreciate quick attention and we also always try to make a reservation before 6:30. I was so angry for the rest of the night. I even had some customers congratulate us for having such well behaved children.
I have to add though, our children loved the food, there was nothing they didn't like, especially the donut holes and hot chocolate! A must have. Such a shame we won't be going back.
Excellent food...incompetent staff – When you're deciding to whom you should give your hundred dollars that you have budgeted for a nice dinner out, I wouldn't give it to Andalu. I can think of a dozen other establishments in the Mission with comparable food I'd rather go to.
I think the word incompetent best describes their staff. First, the bar manager doesn't know how to order enough beer or wine to keep his bar stocked on a Saturday night. It's not like wine goes bad...you'd think they could order enough to keep their numerous wine flights in stock, wouldn't you? You'd think with the interesting wine list that they have, the server would know something about wine, wouldn't you? You'd think that someone would give you a glass of water or take a drink order within 20 minutes, wouldn't you? I thought they were robbing me when I left a 10% tip, which is half what I usually tip.
If you can look past a painfully deficient staff, then you should definitely go to Andalu. The front of the house takes cluelessness to new heights, but the food is amazing. I promised myslef I'd never go back there, after my first disappointing experience, but my significant other loves the white sangria, and I thought the braised lamb cheeks were most tender piece of meat i'd ever eaten. Food=superb. Wine list=imaginative. Service=horrendous.
Always Andalu – I am always amazed at how wonderful Andalu is. From the service to the food to the sangria to the value, those are why I keep coming back. The food is consistent, and we always leave amazed how little we paid for such quality AND quantity. I just celebrated my 30th with 18 people, our server was beyond fantastic, patient, helpful, etc. The only negative thing I can say is the hostess is not very friendly; over the phone or in person. But, that's not why I have been coming back over the years!
Fabulous Experience... HOT Staff! – Had a great dinner with some friends at Andalu a few nights ago. Not only were the food and wine fabulous, but the staff are some of the sweetest and most beautiful people in SF! The server was attentive, responsive, and helpful, and the hostess was super cool (and very hot!!). She seated us with no wait even though we didn't have a reservation, and cracked adorable jokes with us all night. I recomend taking advantage of their wine flights which are a great deal. Next time I might show up early just to talk wne with the knowledgable and fun bartender. Also, don't miss out on the ribs or fondue,which are both phenomenal, or the donut holes for dessert. All in all, this place is yummy and fun, and the awesome, sexy staff make it even better!
Always wanted to go here, and was impressed – Some of the food was not what I expected, but I really enjoyed all of it regardless. I enjoyed the atmosphere as well. It was probably louder than I remember, but my company was great, and we could hear each other fine, so it couldn't have been too loud. It definitely lived up to the expectations that I was told, and would definitely go again.
Big things from small plates! – What a great restaurant! I went to Andalu for the first time last week with a good size group of people. The hostess greeted us with a pleasant smile and quickly took us to the upstairs seating which easily accomodated our twelve appetites. The drink choices were very creative and prompty served. After checking off pretty much one or more of everything on the small plates menu, the feasting began. It was like a steady drum beat of unique and delicious flavors. Wave after wave of plates appeared with just enough time between to finish up the previous morsels. The final plate was a marvelous four ounce filet that rang the bell for everyone. When the last plate was cleared, the group slowly rolled out of the restaurant completely satiated. The food was outstanding, the service was prompt and courteous, and the atmosphere was fun. I will be back!
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