Denver >Food & Dining > Jack-n-Grill
2524 Federal Blvd, Denver, CO | Directions 8021139.754123 -105.024847
Sun-Thurs, 7am to 9pm, Fri and Sat. 7am to 10pm
Neighborhoods: Northwest Denver, Jefferson Park
Eat elsewhere – I was curious about the 7-pound burrito, as I would imagine many people have been, so I ventured out to the new Jack N Grill on 92nd and Sheridan to see if this monster lived up to its reputation; I was sorely disappointed. Big: yes. Good: NO. Obviously, the forces behind JNG have done something right to be showcased on Man v. Food, so after seeing how the burrito was prepared on the show, I figured I just couldn't lose. Wow, was I wrong. If JNG advertised their burrito as six pounds of seasoned potatoes with a smattering of everything else (by the way, they use a "ham puree" for their meat ingredient not pieces of ham as seen on TV; sorry meat lovers) this burrito would be accurately advertised. I had to send out a scouting party to find the eggs and cheese that typically come in a breakfast burrito and they came up wanting. Are corners being cut to save money? In any event, the burrito was a let down and I will not be ordering it or going back to JNG ever again. Having sat down in their invitingly styled restaurant, the best part about it was the service and the queso. Both were very good, but their food was only a cut or two above Casa Bonita's fare and that stuff is pure prison food. Save your money and head out to a different Mexican restaurant if your want good food or go to JNG if you like big, bland portions and long wait times.
Jack N' Grill-Littleton – Very disappointing. Nice facility, nice presentation, but positively mediocre food. Too much bread, not enough condiments, very bland burger.
I ordered a cheeseburger but could not find the cheese. I received 1 piece of onion, 1 hugh hunk of lettuce, and not much else. Condiments were served in dollops. I sort of felt like I was at McDonalds, and had to ask for more ketchup and mustard.
There are so many other places in town that offer so much more for less. When you peel back the onion, not much substance, just foo-foo.
Horrible Food - Don't waste your time! – After seeing this place and it's big burrito on the Man Vs. Food show we drove 1/2 way across the US to take the challenge.
The flavor can only be explained as water and potatoes. There was barely any meat at all and I don't think they drained the water from boiling the potatoes as the burrito was almost floating in water. The potatoes weren't even cooked all the way.
No amount of sauce or spices could make it have enough flavor to even attempt to eat.
On the way out I spoke with the owner about my experience, even stating that we drove 1300 miles for the challenge... he pretty much brushed me off.
Go Somewhere Else! – After hearing good things about this place, I decided to check it out. I heard the green chili was rich and good with big chunks of pork, but discovered it was thin and watery with exactly NO chunks of pork. What a disappointment!
I tried the 4 mini gorditias, and only the chicken filling was decent. The "breakfast" filling had one little shred of egg and a bunch of potatoes. Boring. The carne adovada was dry and tasteless, and even dunking it in the crappy green chili didn't help. Save yourself some money and disappointment and go somewhere else.
Don't waste your time! – After hearing about this restaurant through popular local newspapers and a friend who dined there, I decided to give it a try.
While I must say the service was very good and the food was served quickly, the rest of the experience was awful!
As I sat there consuming an extremely large breakfast burrito that was essentially flavorless with watery green chili, I could only ask myself ...... what the hell was all the fuss about???? I gazed longingly out the window at Santiagos and wished I had not made such a long trip to give this place a try.
Over rated and over priced.... save your money and go across the street to Santiagos, where the chili is always amazing and the prices are great!!!
so disappointed – My fiance and I used to love Jack N Grill, we would be there at least twice a month. Recently they changed their food up alittle and it is no longer home cooked yummy goodness. :( on our most recent trip the service was the worst we'd ever had anywhere not to mention there. What the heck happened Jack? We've removed Jack N Grill from our go to list sadly. Now the food is equal to the price YUK!! so sad and disappointed. We will not be going back.
Foods good, customer service is horrible! – I love the idea of frequenting a family run business, with fresh ingredients and friendly staff. Unfortunately, Jack N Grill is not well run. After the location on Belleview and SAnta Fe opened, we went several times to try their much talked about burgers. 5 out of 6 times we went they were out of the burgers, buns or both. One time I tried to order several entrees and was told they were also out most of the ingredients needed. This was after waiting half hour for a table. Not worth the wait!! The bar service is super slow and unorganized. The wait staff has always been pretty good, not their fault the management doesn't know how to order for a busy night. Get it together people! There is too much competition out there for my money.
Excellent Service, Food & Price. DOES accept credit cards! – I went to Jack N Grill for the first time today and loved loved loved it! I came home to write a review and was shocked at all the ridiculous ranting and misinformation that was posted here. To clarify, Jack N Grill DOES accept credit card, the portions are quite large and my food and service was wonderful!! I look forward to going back for more delicious meals, enjoying the upbeat atmosphere, fantastic service and using my credit card! Go, eat, enjoy!!!!
Best burgers in town – My favorite restaurant. I would eat there everyday except I would become so obese I wouldn't be able to walk. There burgers are best in town and the burritos are also great. Everything is a huge portion and you can't get a better value. Big eaters never leave hungry and average eaters can split an $8 burger or burrito. Green chile is super fresh and perfect hotness (for me at least, might be too hot for some.) Staff has always been incredibly friendly, nice family run business. The awards on the wall tell it all!
Bad Bad Bad Customer Service – We went to lunch for a friend's birthday. After reading the menu we both decided. When my friend got the Relleno Burrito she discovered it had eggs in it. She's allergic to eggs so we looked back at the menu and there was Zero mention of eggs in the burrito. We asked the manager and she was extremely rude and offered to pay for half of the cost of the burrito. I was shocked as I had never been in a restaurant where after we spent $70 on top shelf tequila that they offered to split the cost of the $8 burrito because they screwed up.
I will never eat here again which is a shame.
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