Austin >Food & Dining > Sams Boat
3908 W Braker Ln, Austin, TX | Directions 7875930.397809 -97.733385
Mon. - Sun. 11am - 2am
Neighborhoods: Stonelake Office Park
Great crawfish – Sam's Boat is like a really big bar that happens to serve a full menu. You go for the drinks as the food is typically just ok and the service about the same.
We'd gone once before and both felt we'd not go back but a friend wanted crawfish for her birthday so we went this last Friday.
The crawfish rocked. I mean it was spicy and cooked just right. We were thrilled (and my wife is a true Cajun and she even said "That's really good crawfish!". Her chicken salad was fine, nothign special.
Food service was quick which surprised us since it was packed (last time when it was empty it took longer). Our server was fine, not many smiles but we usually got refills etc...
We will be back for the crawfish soon, really really good.
Worst Customer Service – Worst service in awhile.
I will not go back there.
I know how lost souls in the desert must feel. After ordering our food, we got no service for over 40 minutes while we just sat there.
We were hungry.I tried to flag down our waitress. Eventually, I had to walk across the restaurant and ask the waitress, (in my sarcastic voice I use) where is our food?
She looks at me like I had committed some major offense to her honor. She tells me, she had to wait on the burger to be cooked. I turn around, I walk over to our table and we left.
As we were walking out, the waitress comes over and scolds me for being rude. I waited almost an hour to eat in a near empty restaurant.
I believe they are still cooking that burger somewhere in another dimension
My advice, go eat somewhere else.
go to people watch – Service isn't that great, but if you ask them for something, you usually get it, eventually and with a smile. Can't compare it to a restaurant, because its more like a bar. Great place to hang with friends though for a few drinks.
Great Place! – This place was great! Especially if you want a dirty meth-head for a waitress. The parking lot is absurd and the food took an hour to come out. I have had better experiences in Mexican jails than at Sam's Methlab.
Worst Service EVER – I have been to Sam's Boat many times in the past couple of months, and each time, the service gets worse and worse. (It's not me - I tip a solid 20%). Tonight, we were seated for 15 minutes before our drink order was taken and it was another 20 minutes until they arrived at our table. We had to flag down a waitress to ask for menus, find another one later to order food, and when the food finally arrived 20 minutes after THAT, we had to find someone to bring us silverware. The order was also incomplete so I had to remind our waitress a side order was missing. When I needed mayo, I had to go to the kitchen myself because our waitress was nowhere to be found. All in all, it took over 2 hours to have one entree and one drink each.
Bartenders are Very Rude – The bartenders are totally distrespectful! When your boyfriend leaves they totally hit on you and then when you dont give them the attention they want they cause a scene. Muliple times and both male bartenders are very rude! I tried to get one bartenders attention and saying"Hey Um" and the guy was like "I don't answer to Hey or Um!" I was so shocked I even wasn't tring to be rude! And he started tending to some easy drunk chics singing lamb chops song will never end!
Editorial Review by Citysearch Editors – Sports bar with live music serves a mixed menu from seafood and burgers to buffalo wings and gumbo.
User review by sabine_w – Had a good time! BUT the service was OK and our food came out very late. The server came out pretty quick with the manager. After the manager listened to my husband rant for a couple of minutes, bought us a round, invited us back gave us his card and insisted that we call him and offered to pay for that future meal. I just thought that was a little different. We had a great night, we stayed until 1am! Went home and had another great time! Pretty cool.
What a change – Sam's has really done it right this time! I went there with my family last Sunday afternoon. The service was good, food was great and we DIDNT FEEL RUSHED! I felt like I was 25 again hanging at a place with a cool "vibe" live music and good looking people all over the place. My wife was happy and that made EVERYBODY happy. Thank you to who ever put my favorite tequila on the menu CABO WABO!!! I have a new place to go now with my bud's or my family that's on my wifes "approved" list!
The Wings are great – Best wings in town. Real buffalo wings. Twice the size of other places. You can't beat .20 wing Mondays.
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