Best Buy

(617) 926-0142 | View Website

550 Arsenal St Ste 2, Watertown, MA | Directions   02472

42.363464 -71.158463

Open Hours

M-Sa 10am-9pm, Su Closed

 
Consumer Electronics, Computer Hardware, Camera Stores  more

More Categories: Household Appliances, Telephone Service

Neighborhoods:

less
 
 
Best Buy
Best Buy
Best Buy
Best Buy

From The Owners of Best Buy

Shop The Hottest Deals At Best Buy!


Reviews for Best Buy

Doesn't Recommend
1.0
over a year ago

The Worst Customer Service I Have Ever Experienced – I purchased a new TV from this store, and to my dismay brought it home to find that the picture had a noticeable shadow image. Hence, I brought the product back to the store to be exchanged. Upon arrival at the store, I asked for assistance with unloading the TV from my car, and was told to pull up in front of the store. I did so, but the store's employees merely waited within the entryway to the store and watched as I struggled with getting the TV out of my car. When I asked for help, they replied nonchalantly that they could not leave the store.

Once I had brought the TV inside, I was told that the TV had to be inspected before any exchange could take place. Laurence from the Geek Squad conducted the inspection, and was aboslutely RUDE - he insisted that there was nothing wrong with the picture, and said things like "I don't know what's wrong with your eyes", and asked me sarcastically "have you ever owned a TV before".

I was, needless to say, very offended, and decided to return the TV instead of exchanging it for a new one. The next day, I called the store to ask how long it would take for the money to be refunded -- the guy who picked up replied brusquely, "three business days", and simply hung up the phone without saying anything else.

Best Buy HQ -- WAKE UP!!! These guys at Watertown are giving your brand a BAD NAME. The fact that the TV wasn't working satisfactorily is forgivable -- the fact that your store tolerates employees who don't know how to be polite to customers is most definitely not.

Recommends
over a year ago

A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers. – In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.

 

50% 100 11 2 Votes
Get Directions
Your Friends

Sign in with Facebook Sign in with Facebook to see what your friends are up to!

Add Blog Post

Add your blog review of Best Buy to Citysearch

Do you have a review of Best Buy on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:

  • 1. Include our image link in your Best Buy review blog post.
  • 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
  • 3. We'll show a link to your blog post from the Best Buy page on Citysearch.

The Linkback system is free and automatic. It's really that easy.

Read our FAQ for details.

Image Link

To link to our business profile page, copy the html below to your web page.

Best Buy on Citysearch