1 Park Ave, New York, NY | Directions 1001640.745956 -73.981612
Neighborhoods: Kips Bay, Midtown
Excellent facial! – I just had a facial with Patricia. She was excellent! I felt wonderful afterwards!
Too overrated! – I have seen a lot of advertisement about Oasis Spa everywhere. So I was very excited about a gift certificate given to me for Christmas; but I found the deep tissue massage to be so average even after I explained to be too soft many times, then, the massage just became "weird" as if the therapist got offended. The ambience is nice but I am more interested on a great service.
Nice atmosphere, but disappointing massage... – Oasis was one of a couple spas recommended by colleagues when I mentioned I'd like a massage while visiting New York. I liked the atmosphere overall, and the staff that checked me in was very friendly.
I was disappointed though in the actual massage. The therapist was friendly, but she seemed new or at least unfamiliar with the treatment (Muscle Meltdown Massage). This "specialty massage" ended up being a fairly standard Swedish massage with heat packs placed on the areas she wasn't working on at the time. She also seemed more like a chiropractor (pulling joints, applying pressure at odd angles, quick jolty movements) than the slow, deep muscle massage I expected based on the description online and conversation with the reservation agent.
Next time, I will either try another spa or at least make sure I have a different therapist. Overall, not horrible, but certainly disappointing for the money...
a pleasant surprise! – I'd also received a gift certifcate and never made time to go and finally I did and am so glad that I did! The Park Ave. location is beautiful, the staff was helpful and I appreciated the relaxation room. I've been to quite a few spas and I liked the fact that I was encouraged to relax a bit before and after my treatments were done. My esthetician, Ariel was great! She had a amazing touch and was incredibly knowledgable. She was able to really help me understand what was happening with my skin. I was given a prescription sheet to help me understand and some reccomendations. She also gave me her card and told me that she worked in the union square spa which is great because I live in the area. I've started to see her there as well for my waxings. She's awesome, I highly reccomend her!
Best facial in NYC – I reluctantly tried Oasis after receiving a gift certificate for the holidays. I was feeling a little weary of going after I read some of the reviews Oasis had gotten. My first impression upon entering the lobby area was that it was a nice place, but the reception staff could have been a little more pleasant. I was brought to the womens locker room and was impressed on how clean it was, and I almost fell asleep in the relaxation room. When Tina (my new favorite aesthetician) came to get me, I was still a little nervous, But she put me at ease right away. She was highly knowledgeable, but never made me feel pressured to buy products. Her touch was amazing, she answered all of my questions and gave me the best massage of my life. I strongly suggest giving oasis a try. Tina is a true gem!!!!!!!!!!
unprofessional reservation desk – The people at the reservation line were unprofessional and rude. They mixed up my reservation, and several of them sounded grumpy and groggy like they just woke up. When they called to confirm my reservation, I told them that it was incorrect. And then they told me that I did not have an appointment for the time I requested, that no one remembered talking to me just 3 hours ago, and stated that they don't even offer the service at that time at the Park Avenue location. It turned out that the reservation desk was wrong and I eventually got the reservation I requested -- that is after they cut me off mid-sentence and then put me on hold for 5 minutes. I thought spas were supposed to relax you, not annoy you.
Not a friendly invitation – I was trying to book a facial at Oasis since my friend enjoyed her massage here, but i felt pressured to give my credit card number while I hadn't even explained the services we were getting.
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