Folsom >Food & Dining > Hacienda Del Rio Restaurant
702 Sutter St Ste M, Folsom, CA | Directions 9563038.677882 -121.176873
Mon. 11am - 11pm;Tue. - Sat. 11am - 2pm;Sun. 10:30am - 10pm
Great Fajitas – I love this place. I judge mexican restaurants by their fajitas. If they don't have good fajitas then they don't have good food. Their chicken and beef fajitas are great.
Avoid on busy nights – I've eaten there before and the food isn't memorable. The margaritas aren't bad. But the service is just down right terrible.
Last time I was there it was weds. night. Karaoke night for them which is a busy night for sure and they only had one bartender and a bar back. Granted the fact that they aloud the bar back to pour beer. The bartender certainly wasn't fast enough to balance it out. I waited 30 minutes for my next round of drinks. In fact I ordered extra so I wouldn't have to come back. She wasn't paying attention to who was at the bar so alot of people were being skipped as she just ene minee miny moed it. She didn't greet any one or tell any of us that she'd be right with us. Once she finally took my order, she ended up forgeting and continued to serve 3 other people before me. Then once she finaly got back to me. She didn't even apologise. I'm laughing while I'm writing this because I'm so amazed at this. I've been managing resturaunts for several years along with bartending, so I know what I'm talking about. I've never even complained once in my life, this is a first for me. So anywho, not only was the service horrid. The drinks were horrible, worst I'd ever had lol.
The thing that set everything apart was the fact that the manager is just standing there like nothing is happening. He doesn't bother to go back and help. This is the second and last time I come here.
Clearly they don't have a competent manager to run this bar, other wise he would have properly staffed this place from the start. Nice when it's slow, lame when it's busy.
Cool atmosphere, great outside porch for all you smokers. Bad service plain and simple.
Editorial Review by Christy Buena – Authentic Mexican dishes are served in a fun atmosphere at the restaurant that offers group dining, a full bar and happy hour.
The Worst Night Ever – My husband and I eat out at a lot of the areas resterants. We sat promptly and given our drinks. We waited for over 20 minutes for the waitress to return to take our order. The kids' chicken nuggets were burned not once but twice. The cheese enchilada had no cheese. The wait staff was goofing off and at the front desk the guy (staff) was on a personal phone call. The only way to reach a manager was to go home and call the resterant back. This was the worst service and food. I called the next day and was offered gifts certificates. I was refused my money back for the lousy way we were treated by the owner. Do NOT go here.
Not recommended – I had the gringo verde burrito with a strawberry margarita. The burrito hardly had any meat. It was basically just beans. The guacamole tasted like unripped avocados.The margarita tasted like pureed strawberries. I would never go to this restaurant again.
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