2801 Prospect Park Dr, Rancho Cordova, CA | Directions 9567038.591963 -121.284357
Getting married in August and finally found a dress! – My daughter is getting married in August so we stopped in to look at dresses. She is a very hard person to please and I thought for sure we were going to be in and out just like all the other stores we have visited. To my surprise she was very interested in a dress that the lady explained can be hemmed up a little so it will fit her properly. We have even decided to get the bridesmaid dresses here as well. Very friendly people and we will be back in a few weeks for the other dresses!
A great place – 5 star rating
I was in the new Bridal Mart at the Nimbus Winery a couple weeks ago the store look great I was a bit upset about the way a other employee treated our consultant she came to us and still don't know why she approach us when Dani our consultant ex planned what our choices were she step our for a few minute so we could look for yourself
This red head came out of no where and started to talk to us when our consultant told her that she was working with us she start to yell at her
and told her that we complaint and that was not truth dani excuse herself and we told her that we did not complaint ,then and the back grown the red head said that we where lying
If it was not for our consultant we would of walk out
I do not think this type of person is very good for you business
We did buy a dress.. Thank you dani
Worth the trip over "the hill" – My consultant was Desiree, and she was SUPURB!!!! She is very knowledgeable and easy going. She only works weekends, so make sure to book a weekend appointment with her. She let me try on as many dresses as I wanted and she even made a few suggestions of her own without being over bearing. She also let my mom come back into the dressing rooms with me and help, while my sister and best friend were allowed to wait in the "modeling" area to take pictures. Desiree encouraged us to take as many pictures as we wanted and she took her time with me as well; answering all the questions I had.
I would say the only drawback of my visit was who I think was the manager. A young girl was on the phone and put the customer on hold, I don't know the situation but the manager came out and began yelling at her in front of a bunch of customers and other team members. Very unprofessional on the managers part in my opinon; but other than that my experience was AWESOME at Bridal Mart. Be aware they are moving to a new location I believe April 16th, check the website before you go.
If you are coming from a distance like I did (came from Reno) there is a nice little hotel not too far from the store called All Suites I believe. (Close by is a Marriott and Holiday Inn.)
BEST PRICES ON BEAUTIFUL DRESSES AND GREAT STAFF – THANK YOU BRIDAL MART FOR MY DREAM DRESS!!!!!! I got my wedding dress (that I have dreamed about for years) The price was less that all the other bridal stores and my sales person was such a classy
woman. I got all my accessories ,shoes and bridesmaids here and I heard they have been in business for over 20 years. I LOVE THIS STORE!!
Best Place In Town – I think Bridal Mart is a great store, i've gotten 2 Brides Maids Dresses there and plan on getting my wedding dress there. I have sent all of my friends and family there and everyone who has gone there has loved it. They have the best dresses town at such a great price!!! The people who work there are great and make you feel right at home. I would strongly recommend Bridal Mart for any of your wedding needs.
Thank You so much Bridal Mart staff ..
Worst Customer Service....NO RESPECT! – I ordered a dress from Bridal Mart 10 months before my wedding. I was told it would take 4-6 months for the dress to come in...no problem. After 5 months I had not received a call so I decided to call them and find out about my dress. The manager told me that I had cancelled my dress! I knew I had not and asked her for evidence. She tells me that she remembers my voice (from 4 months earlier!!!) When I asked what my options were, knowing they had sold my dress to another client, she was rude and hung up the phone on me! After calling many times I finally was able to speak with her again. I was told there were no options and I was out of luck. She also refused to give my deposit back that I had put on the dress. It took 4 more months, many phone calls from my brother (a lawyer), and meetings with the CEO just to get my deposit back. I had to quickly find a dress from another store to add to the hassle of it all. I strongly recommend that you do NOT go to Bridal Mart if you are looking to be treated with respect. The worst experience of my wedding planning!
Beautiful dresses and great service – I went to Bridal Mart and had a wonderful experience. My consultant was Yvette and she was amazing!! I had never tried on gowns before , so I had no idea where to start. She helped me find wedding dresses that really suited my body type. I finally found " THE DRESS" thanks to Yvette's help. I was able to put it on layaway for a small deposit. I will be coming back with my bridesmaids to order dresses. I highly recommend going to this store because they have beautiful dresses and great customer service.
Thank you for making me feel like a bride. Not just a girl shopping for a dress. – Before going to Bridal Mart I went to few other shops. I had terrible service at all of them. I was so frustrated I didn?t even want to keep looking that day. But since my family had driven 3 hours to come dress shopping with me, I thought I would go to one more store. I was a bit put off by the name of the company and expected a warehouse atmosphere. Instead I walked in the door and everyone was in a good mood and congratulated me on getting engaged. (Two things that I had not seen happen at any of the other stores.) They took me and my Mother to the back room to look at dresses. The atmosphere was calm and not at all stressful like David? Bridal. I had my own clerk to help dress me. She listened to what I wanted and even talked with a manager so they could both pull more dresses for me. I found two dresses that I loved and the clerk had no problem with me changing into both dresses over and over again. Only one person is allowed in the back with you at a time. But you get to come out to a viewing room for the rest of the party to see you in the dress. The viewing room is a lot of fun, because your friend get to see you all put together. So they can ooh and aye for you.
I was shopping for something to wear to a wedding. – I have four weddings to attend in the next 4 months ahhh! So I wanted to get a nice dress I could just wear to all four! I went to their red tag sale and got a good deal. The dress was too big and their alterations were over priced, so I just took it to my personal tailor. I really didn't need customer service and I prefer not to be bothered by sales clerks when I am shopping and I wasn't. I did notice the sales women chatting alot and if this would bother you then I wouldn't go. I was able to browse on my own to find a dress at a decent price and the sales women who helped me somewhat was nice.
terrible company to do business with. watchout!!! – Terrible company- does not like to pay the vendors that do work for them.
120 days outstanding amount due with promise to pay..... just a bunch of liars.
A friend of the family tried to do business there also.... went with another company in Sacramento.
Terrible company. Buyer Beware.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Bridal Mart Factory Outlet on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.