2500 Auburn Boulevard, Sacramento, CA | Directions 9582138.628690 -121.403147
Monday-Friday 8:30AM - 9:00PM, Saturday and Sunday 9:00AM - 9:00PM
Neighborhoods: Arden - Arcade, Arden-Arcade
I really appreciate all the hard working staff who helped me out during this whole car buying experience. You folks have helped me be stress-free throughout this whole process. I can not thank you enough for that. Amazing!
Ruben was extremely helpful and took extra time to introduce us to cars that just came in. He is very easy to work with and very personable. He knew a lot about many different cars.
As far as I am concerned Maita Toyota is probably one of the best dealership so I've ever been to. They treat the customer with respect and kindness. I had a tremendous issue that I was dealing with for over three months which nobody could actually correct. Not only did Maita Toyota correct the issue which nobody else could they called and followed up with me for the entire week before and after I parked the car. I appreciate all that they did and they really took care me and my car. Consider me a very satisfied customer and special thanks goes to TAmmy and Sean for their extremely perfect customer service.
This place is super knowledgable. All the salesman and staff really know their cars. They answered all our questions and did not even rush or pressure us. They were very patient with the amount of questions we kept asking.
"So I would like to say Thanks to sean in service my wife had gottin a flat on new years eve today it was 430 he did a great job of resolving the problem at that late of day I have to say I am a proud Toyota owner they always exceed on and above we are glad we bought our Toyota at Maita of sacramento. This Place was Fun! Not Scary!
I went in a couple of times last week and then drove away Happy!"
Awesome staff, great prices and excellent customer service! Want to personally thank Henry in parts for giving great customer service!
I went to Maita just with questions about a new Prius because I had bought my 05 Prius (which I loved and will never own anything but a Prius) from them and have had all my service done there. Dave Lundgaard answered my all my questions and then told me the 2011 that I had seen online was available at a very good price and would give me close to full blue book for my 05. So I bought it that day and was very happy with everyone during the process. Dave has called since then to make sure all is well. One of the best features of the new Pruis is the voice activated phone....I wasn't even looking for that and now can't imagine living without...Thanks Dave and everyone.
This review is regarding their service department. I took my wife's 2003 Toyota Rav4 in after it began experiencing a harsh shifting symptom. It was a drop-off, no appointment. The service adviser checked to see if there were any recalls, and there were none. The next day he called me to let me know there was a problem with the car's computer and that there was a Technical Service Bulletin, issuing an extended warranty for 10 years, or 150,000 miles for that specific part, if the car was experiencing harsh shifting conditions. They were able to replace the computer with a new one for free. Good honest service. They did not try to say it was a different problem and charge me for it.
I was in an automobile accident recently and my car was totaled. I was NOT looking forward to buying a car. I was pleasantly surprised at the level of service I received at Maita. The salesman (Ryan) was great about breaking down the costs and was very pleasant to deal with. The guy I dealt with in finance was a riot. Of course, he tried to sell me on all the little extras; I was not interested in most of them, and once he realized that he backed off. In general, I found it to be one of the most painless car buying experiences I have had.
This is the Maita Toyota response to the review below. Thanh (the customer) was told by Dean our Internet Salesman by phone a couple times prior to him coming in, that the Internet special price on the vehicle he wanted, would not be discounted. The Prius he was interested in was discounted $4000 and was the lowest priced vehicle of its type in the area. When Thanh came to our Dealership and asked to talk to the Manager, I welcomed him into my office and we conversed for 5 minutes or so. I explained to him like Dean had, that the vehicle price would not be reduced. The conversation had gone fine up until this time. Once Thanh realized he was not going to be able to negotiate a better deal for his friend, he became loud and indignant.
I felt sorry for the young lady that the vehicle was for and eventually provided an additional $150 savings. Never once did I raise my voice nor did I ever say I did not want their business.
I have worked at Maita Toyota for over 35 years and have always made customer service a #1 priority.
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