American Furniture Galleries

(916) 485-2663 | View Website

2336 Auburn Blvd, Sacramento, CA | Directions   95821

38.627508 -121.407718

Open Hours

Mon-Sat 10am-8pm

Sat 11am-6pm

 
Furniture  more

Neighborhoods: Del Paso Park, North Sacramento

less
 
 
American Furniture Galleries
American Furniture Galleries
American Furniture Galleries
American Furniture Galleries

From The Owners of American Furniture Galleries

Furnishing The American Dream

Reviews for American Furniture Galleries

Recommends
2 months ago

They had good service!! The staff was awesome, knowledgable and extremely helpful! :) Raises for everyone!

over a year ago

We are so upset with furniture Galleries located on 2336 Auburn Boulevard, Sacramento, CA that we have contacted our attorneys!!!

This has been our first furniture buying experience and has been a nightmare!!!

This is why :

Reason 1: We purchased 21,000 dollars of Aico furniture for our new home and almost half of the furniture we bought was delivered damaged

2 glass couriers

An Entertainment center

One of our night stands

An approximate total of 10,000 dollars in damaged and undelivered furniture…

Reason 2: It has been 3 months since we have purchased our furniture and we still have not received all our furniture. We are still waiting on our drawer courier.

So it has been 3 months and they have given us the run around. They have not been direct with us in terms of properly handling this situation. They offered to repair the furniture…but do you think it is right or fair to pay retail price for damaged goods. I don’t. We have waited and waited finally we requested to return the damaged furniture and cancelled the piece of furniture that was never delivered three months later and we are still in limbo.

Reason 3: Due to the current situation, the finance companies are harping at us because they want to bill us for furniture that is damaged and has not been delivered. To top it off one of the contracts they gave us to sign was a cancelled contract between the finance company and Furniture Galleries which has the finance company harassing us calling us at work for paper work that furniture galleries should have provided them with!! They have very poor communication and protocols when it comes to working with their finance companies. We have been slammed in the middle of furniture Galleries and their finance companies with furniture galleries taking no action in 3 months.

Reason 4: We have also become very skeptical about purchasing Aico furniture. Aico prides themselves on being the Mercedes of furniture but all we got was cheep damaged lemons!!! The Aico factory at this point has refused to take back or simply replace their damaged furniture. At least that is what American furniture galleries has told us.

We are so sick of it and have demanded they take their damage furniture back. They have left us no choice but to contact our attorneys.

What happened to good ol’ customer service and trying to please the customer..Ok forget about pleasing the customer why not just do what is right!!!!

Out of this whole nightmare the only positive aspect of this situation was our sales associate Galym whom was very helpful patient and very professional. That is the only reason why I have gave them one star and also because I had to in order to right this review. It is ashamed that even though he worked very hard and delivered optimum customer service He has lost a life time customer due to his company’s unprofessionalism and inadequacy. Al least while he works at Furniture Galleries because we will never step foot in that gallery to purchase furniture again. However, it is sad to say that the negative has highly over passed the positive….

I hope they reflex back at this situation and figure out how as a company they can efficiently and effectively handle issues between their factory, their finance companies, and the customer’s concerns!!!!

Recommends
5.0
over a year ago

helpful people – Have shopped here before and everyone is very helpful!

Recommends
5.0
over a year ago

Van really provided us with great service in terms of suggestions and recommendations both on furniture and decorating. He is the most honest salesman I think I have ever worked with, and would certainly come back to buy from him again.

Recommends
5.0
over a year ago

Great service – The truth be told, this place rocks! From start to finish, the whole process was great. The furniture is great and stylish and inexpensive too.

Recommends
5.0
over a year ago

good mattress selection – I came here for a new bedroom set, and I was surprised by the lower prices of the mattresses. I thought the selection of the other furniture was great, but the prices of mattresses were what impressed me the most.

Recommends
5.0
over a year ago

Will shop here again – I had an awesome experience here the other day. My sales guy, Tran was very helpful and even able to reduce the sale price by $100 because there was not love seat available, only the chair itself which is what I wanted anyway!

Recommends
5.0
over a year ago

Would recommend AF – The customer service that I received from Mr. Tran was very good. I am happy about his courtesy and he is very friendly with customers.

Recommends
5.0
over a year ago

Van is the man! – Our salesman, Van was excellent. Not only was he very helpful but he was also very funny and made the experience at American a very enjoyable one. He also made this a really easy transaction. Great job.

Recommends
5.0
over a year ago

Van is the man! – It was nice to be able to browse and look around at the items without a salesman. Once we were ready, the salesman, Van, was more than helpful and was not pushy and never pressured us. He also offered lots of helpful tips how to order more items and ways to save.

View more Reviews for American Furniture Galleries

Write a Review for

American Furniture Galleri…

100% 100 73 108 Votes
Get Directions
Your Friends

Sign in with Facebook Sign in with Facebook to see what your friends are up to!

Add Blog Post

Add your blog review of American Furniture Galleries to Citysearch

Do you have a review of American Furniture Galleries on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:

  • 1. Include our image link in your American Furniture Galleries review blog post.
  • 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
  • 3. We'll show a link to your blog post from the American Furniture Galleries page on Citysearch.

The Linkback system is free and automatic. It's really that easy.

Read our FAQ for details.

Image Link

To link to our business profile page, copy the html below to your web page.

American Furniture Galleries on Citysearch