Video Library

(530) 541-7292

3097 Harrison Ave, South Lake Tahoe, CA | Directions   96150

38.941294 -119.977307

Movie Rentals, DVDs, Video Games



Reviews for Video Library

Doesn't Recommend
over a year ago

Bad service – I live very close to this local video store so I always rented from them rather than trying netflix or driving to the other side of town. I like to support the smaller local places.

Well late lat night I rented three movies one that I was very excited to watch. Well to my dismay when I went to watch it the next evening I realized I had the wrong movie.

I figured since the two titles started with the same letter that a staff member may have accidentally place it in the wrong section. Or perhaps a child or even adult that was shopping put it back in the wrong place. Either way it is a short walk so I figured I would just walk down and explain what had happened and they would fix the problem.

Well I was very wrong. When I explained what happen the girl told me that she could not help me. I was shocked to say the least. So I said is there a manager or even an owner around. She told me no but I could come back in the morning. I told her I was not trying to rip them off but I explained what I thought might have happened and that I just wanted to watch my movie. She still told me no. She told me the best she could do would be to put a note in my account. She also told me if I would have called last night then she could have helped me but as I said I rented the moves at 11 pm and did not look at them. I was so very surprised this is some of the worst customer service I have ever had.

In times like this when businesses are going under I would think that businesses would want to keep customers rather than loose them. I will go talk to the manager in the morning and then switch to netflix. If you thinking about renting I would go with Netflix of blockbuster.


Not rated yet
1 Vote
Get Directions
Your Friends

Sign in with Facebook Sign in with Facebook to see what your friends are up to!

Add Blog Post

Add your blog review of Video Library to Citysearch

Do you have a review of Video Library on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:

  • 1. Include our image link in your Video Library review blog post.
  • 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
  • 3. We'll show a link to your blog post from the Video Library page on Citysearch.

The Linkback system is free and automatic. It's really that easy.

Read our FAQ for details.

Image Link

To link to our business profile page, copy the html below to your web page.

Video Library on Citysearch