8301 Schoon St, Anchorage, AK | Directions 9951861.146591 -149.874820
Neighborhoods: Taku / Campbell
I make a habit of staying away from unreliable jerks in my life, and like some Sex in the City plot, I kept taking the abuse from this outfit.
Moved into our new house September 1st, and before even moving in we contacted Partusch per realtor and seller's recommendations (as supposedly they were involved with the original plumbing). One guy showed up to give an estimate, he was rude, ran through house, wrote some stuff on a piece of paper and told me to call the office to schedule the necessary things done. I called to set up appointment...4 times actually. Each time I was told they would get back to me. Why the 'scheduler' coudn't schedule the appointment is beyond me. I cannot overstate just how unreliable and condescending everyone at this "company" is.
Anyway, it's December and my spouse tried calling this morning (because they supposedly knew about our home's plumbing) and the lady was rude, condescending, and so my spouse hung up. I just called them back this morning and told them they were a complete fail. The company came recommended by our realtor and the seller.
As homeowners who have plumbing needs, we want to spend money at a company (even when they treat us poorly) but they won't even take our money. Anyway, based on our experience, don't waste your time with these folks. Talk about needing more competition.
Update: We just called Anchorage Plumbing & Heating and they said they could come out today and were polite. They asked what was wrong and were not condescending. What a concept. Don't believe me? Call them both and hear for yourself.
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