1500 Center Point Pkwy, Birmingham, AL | Directions 3521533.624595 -86.686470
Neighborhoods: Spring Lake
I have had the worst experience ever with Serra. Nissan . I purchased a car with them on December 9 2013 and signed a contract and was told that our first payment would be due on January 9 2014 and when that date came we tried to pay our payment and the bank and finance company we were told to pay payment too had never heard of us it was a scam . When I called the dealership to let them know what had been said by the bank and Serra told us that we were not financed due to income and we had to give the car back so 7 weeks later Serra came and got the car back leaving us with no car to drive to or from work or church . I would not recommend Serra Nissan to anyone to by a car from . They have been shut down for this kind of fraud before. Without our knowledge until we did research after car was purchased . Warning comes before destruction don't go to Serra Nissan to do buy a car . Thanks Kanika prentice
Great Dealership Stand Above the Rest!!!!!!!! – I was thinking about trading my car and called the saleman Lafayette at Serra Nissan, He immediately listen to my reasons for wanting to trade and assisted me in looking for a new car. Within 2 hours I was wlking out the door with keys in hand and getting into my new car. I have purchased over 4 cars in total from Serra Nissan and would not go to any other dealership.
Lafayette is the best!!!!!!!!!!!
written by gb13
Great Company – I love this company. I have purchased 2 cars from them, one pre-owned and the other new. Both are great and their sales and service guys are second to none.
Honest and Fair!! – It was my 2nd car to buy from Serra, Bert H. and Doron were both so helpful and knowlageable. They were very professional, answered all my questions, gave me options and were very honest and fair. Sad to say but sometimes its hard to trust car salesman, they made me feel that they had my best interest in mind and I beleive they took very good care of me!! They have made me a very loyal customer and I will be back the next time I'm ready to buy... Thank you so much Brett and Doron!!!
Absolutely the worst car buying experience ... – Had selected the car, and negotiated the price, only to have to negotiate the price again when talking to the finance guy ... 5 hours later.
Also, had to ask them for a copy of their invoice price 3 times over that same span. Finally got it before going to the finance person.
Most unprofessional automobile sales people I've ever dealt with. And knowing the reputation of car sales folks in general, that's saying quite a bit.
Friendly, Patient and Professional – My wife and I purchased a Nissan Murano at Serra Nissan. This purchase was an important one for our growing family and we arrived at Serra Nissan loaded with questions. The sales staff, especially Josh, was patient, professional and courteous. Josh was knowledgeable regarding their vehicles and the financing options available. Each time we paid them a visit the entire staff went out of their way to make the experience less stressful. Even the general manager, Randy Visser, somehow found the time to help us distract the kids while we spoke with Josh. We also shopped at Jim Burke Nissan and Crown but Serra Nissan beat their best deal by $1500. Price was important to us but at the end of the day, the relaxed, non-pushy atmosphere made the difference. We’ll be back.
Serra organization is one to buy from – Listened to our requirements in a vehicle and met them. Fairly priced auto; excellent customer service and service department.
friendly folks – no pressure at all, I live in Hoover but the dealer over here was rude so I made the drive. Noce people, professional salesperson, clean bathrooms. good experience overall
Great place to purchase a vehicle – My wife and I purchased a Nissan Altima at Serra Nissan.
We had fun buying a car with the people at Serra Nissan so much fun we headed off to dinner and celebrated.
Everyone is so very helpful! – The general manager Randy Visser is very personable and great to work with. So is his well chosen sales staff!
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