1001 Tom Williams Way, Birmingham, AL | Directions 3521033.521124 -86.663399
Mon. - Fri. 8:30am - 7pm;Sat. 9am - 6pm;Sun. CLOSED
Charlotte Haynes in the Birmingham, AL is the best advisor. She has a pleasant smile on her face all the time and kind words to say each visit. It is truly because of her that I continue to service my car at Tom Williams Lexus.
I had an extremely positive experience working with Bernard Remke. My new Lexus was in perfect condition and Bernard did an awsome job going over all the features in detail. Excellent service and exceeded expectations.
Sharon was a delight. Felt good to be back in her wonderful hands and the greatest service department at Tom Williams Lexus.
New tires, brakes, timing belt, major maint, fluids, etc. My 2005 ls430 feels and runs just like the day I bought it. Thanks to all and especially Sharron for coordinating.
Thanks to everyone for making my service experience effecient and I can say I am more than satisfied with the whole experience.
Service was excellent as always from the time I drive in the polite young men waiting to take the car to my wonder service manager Charlotte Haynes to mechanics. Thank you
I've been doing business at Tom Williams Lexus a long time now. They have never let me down. Great staff... Service here has been excellent. I love the free car washes and the coffee bar here is outstanding. Nice friendly environment. I have found the prices on service (and even on my purchase) to be comparable, especially since these guys are "factory" trained".
Bill Cowan, my service consultant at Tom Williams Lexus, and all other staff members with whom I have had contact, have been friendly, helpful, efficient, and thorough. My entire experience with Tom Williams Lexus, beginning with Robert Cunningham, has been excellent.
I was extremely pleased with my prompt and courteous service as always with Bill Cowan in the service department at Tom Williams Lexus.
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