Jewelry >Universal Jewelers Manufacturer
4718 1/4 Admiralty Way, Marina Del Rey, CA | Directions 9029233.979549 -118.440230
Sun, 11am - 6pm; Mon - Thu, 10am - 7pm; Fri - Sat, 10am - 8pm
Neighborhoods: West LA, Marina Del Rey, Marina Del Ray
NICE PEOPLE, GOOD SERVICE – I went in to the store get my ring polished. They were very nice and they polished it immediately and efficiently, for a very reasonable fee.
Go anywhere but here! – They charged me $100 to make my platinum engagement ring smaller... The woman working there talked me into making it far too small. When I picked up the ring, she was engaged in a conversation with someone else and did not even acknowledge me. The ring was given back alone - missing the piece which was cut out. When I asked for it back, she told me they charge extra if you want the piece back!!! I demanded they return it for free. It took them 10 minutes to find the piece, then it was rudely handed back. Now I have to have it resized again to make it bigger... Needless to say, I will go anywhere else!!!
Unprofessional and bad quality – This is an incredibly unprofessional business. I don't care what kind of discount they give; it's not worth it. I bought a new setting for my engagement ring 6 weeks ago, and I have brought it back three (yes, three) times. Each time I wait and wait for one of the owners/employees to finish personal conversations before they'll ask me if I need something. Each time the person helping me with my repair - diamonds fell out (!) - seemed incredibly unknowledgeable. They have never apologized for the wait, bad service, issues with my new ring or the continuing repairs. Believe me, it's not worth the frustration.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Universal Jewelers Manufacturer on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.