2081 N Shady Ave, Fayetteville, AR | Directions 7270336.090033 -94.162589
There really should be an option for zero stars. By far worst movers ever. Best thing I can say about my experience was that they basically arrived on time (only about 15 minutes late which is actually early for most movers.)
I used Don's to move only my furniture, I'm packing and moving everything else. Having just moved to the area I knew that it took my last movers 6 hours to pack and move everything I own so the 4 hour minimum would be more than enough time to move just my furniture. What I didn't realize was I was making a wild assumption that Don's Moving actually moved, when in actuality you just pay them $75 an hour to smoke in your front yard. Three men took SEVEN hours to move only the furniture out of two bedrooms, one living room, and one very small office. That's 2 beds, 2 dressers, 2 nightstands, 1 couch, 1 loveseat, 1 coffee table, 2 end tables, a sofa table, and a dorm room style desk in SEVEN HOURS.
After the first hour they had taken 3 smoke breaks and moved the very small desk. It went downhill from there. At one point one mover took apart a piece of furniture (painfully slowly) while another stood over him watching and the third guy stood in the back of the truck waiting for someone to bring him something. At another point one of the mover's carried a lamp, one, from the back of my house to the truck. Seriously? He couldn't even be bothered to carry both lamps at once. And when they "carried" my bed to the truck they dragged the box springs along the concrete so that it frayed down to the wood frame. Then dragged my brand new mattress across the concrete at my new house getting dirt all over it and then argued both the box springs and mattress were like that when they got there. It was brand new. New. Not stained. Not ripped down to the wood. New.
The movers also thought it was acceptable to play with my stuff while they didn't move my furniture. I walked in the kitchen to find one guy putting on a very delicate small gold watch that was sitting on the counter. I honestly don't believe he had any plans to steal it, but instead of moving my stuff he was standing around the kitchen going though the stuff on my counters.
Then when they were done moving and I was writing a check for the SEVEN HOURS of work they did that should have taken 2-3, the head guy had the audacity to tell me I would need to write a separate check for their tip.
Here's a tip. Don't use Don's Moving ever.
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