Phoenix >Automotive Sales & Services > Phoenix Motor Company
225 West Indian School Rd, Phoenix, AZ | Directions 8501333.494094 -112.077833
Mon - Fri 8:30 am - 7:00 pm
Sat 8:30 am - 6:00 pm
Sun 12:00 pm - 5:00 pm
The folks at Phoenix Motor Company made my experience of buying my first Mercedes a great one. Like the cars they sell PMC staff provided "World Class" Service. Bruce who greeted me when I arrived was friendly and knowledgeable - not pushy or pretentious. Roger who sold me my car was interested in me and the car best suited to my needs. He was professional and courteous - he also knew his product line. Roger made the experience of buying from their dealership very enjoyable. Even their finance department was pleasant to work with. The folks at PMC are definitely one big happy family and it makes me feel good to buy from them. I know I will be a loyal PMC customer for years to come. As the Germans would say "Vielen Dank" or many thanks to PMC.
Tino, and Kathy exceeded my expectation. They were marvelous. We are from Canada and I wish this team was in British Columbia. Great Deal, Service and attitude. Every thing promised, this team excelled at. Will return for my next purchase.
This was the best car buying experience I have ever had! From the moment I talked to Tino on the phone, I felt like I was talking to a friend I had known for years. He was so kind and understanding and because I knew what I wanted, but not how I was going to get it, he walked me right through it in minutes. I knew this was the person I was going to buy my car from. He came through on all of the promises and kept me updated on where my car was at all times. It was so quick and easy once it arrived, it honestly felt like I was buying a pair of shoes! That simple. In the world we live in today, rarely do you come across such an honest, humble, generous person, like Tino and his staff. I am so grateful for all he did for my kids and I. I finally feel safe, a little bit fancy :), but most of all at peace. This was a journey I will remember for a lifetime and I will never ever buy a car from anyone else. I will be sending all the people I know and those I don't even know to Tino. He is a rare find. Thank You Tino! I will forever be indebted to you.
Our purchase experience at Phoenix Motor Company was very positive. Everyone who worked at the dealership we came in contact with were very professional...you can definitely feel a sense of pride and teamwork over there. The entire process, starting with the "test drive" only took 3 hours, a record for us! I was expecting to be at the dealership a lot longer than 3 hours if we decided to buy that day...Greg Ring was very helpful and took the time to show us the features of a very nice CPO C300 Sport. I am so glad we went out of our way to drive to West Indian School road to test drive a Mercedes, it was so worth it!
Bojan was recommended to me by the friend, and I am very glad that I took friends advice. By far the best car buying experience I ever had or heard about.
Bojan new about the cars ( including competitors) a lot more than I expected. Easiness of the whole transaction was just unbelievable.
I am the person that don't like to mess around about the price when I find the car that I like. I did not expect anything different than before from Phoenix Motor Co., but I was very surprised. Bojan was going out of his way to show me the car, and how everything works. I never thought that there is so much to know about a car.
Bottom line is that this is the best buying experience, and I will for sure talk to Bojan for my next purchase. I recommend Bojan to all my friends. They will thank me later.
Our experience with Phoenix Motor Company has been great. Thanks to Greg Ring for being very accomodating and receptive throughout the purchasing process. We love our car and rest assured that we will refer our friends to you!
This was the best experience we have ever had in buying any new car.
We had actually visited the dealer closer to our home (Schumacher) and found the attitude to be elitist and inflexible. The dealer acted as though they were doing us a favor and that we were lucky to be in their showroom.
So we drove across town to Phoenix Motor Company and met Tino Ferrulli. We instantly felt that we could trust him. He was warm and accommodating and he made us feel that nothing was too much trouble. We purchased the car that day right off the floor. We hadn't planned to buy the car that day, we were just looking. But it "felt right."
All of our questions were answered and even though we probably stayed past closing time, we never had a sense that we were being rushed. NOTHING was too much trouble for Tino and his team.
We could have driven it home that night but chose to leave the car for a special coating to be applied to the windows. When we came back to pick it up, Anita Agnerian went over all the systems with us, programmed the radio with our favorite stations, set up the cell phone interface for us and ensured that we were happy and comfortable with everything before we drove away.
Even though this dealership is many miles away from our home we will certainly buy our next car there. Having peace of mind that we can trust the dealer is worth more to us than anything else when buying a new car.
This is my 3rd vehicle that my wife and I have purchased from PMC....the service each time has been absolutely perfect! Greg Ring has been our personal sales person on each purchase and he is truly a wonderful person. He treats us with respect, kindness and sincerity. He is not known as a salesperson to us...he's more of a friend that we see every 3 years or so! Our 6 year old daughter is also fond of him. He is honest and trustworthy and has the best interest of his customers, or at least us, at heart. He does follow up calls on every one of our purchases and always ask how the family is doing. We also purchased another vehicle from a different dealership and we could definitely tell the difference. PMC is truly an outstanding dealership!
Orlando Cadiz in finance is just as personable as Greg and we truly appreciate the fact that as soon as he is ready with the ppwk, it literally takes less than 10 minutes to go through it. He is very efficient and improves the either buying process by being ready with the necessary ppwk. He does go thru page by page, what each document means and he ensures that we understand what we're getting ourselves into. A true professional without the pressure of upselling us potentially un-necessary add-on.
Gordon, our service advisor is just a great person who is easy to deal with and makes sure that we understand we service is needed to our vehicle. Always accommodating to our service needs.
The service bays/area are always clean and the staff is friendly. I recommend Phoenix Motor Company to anyone in the market for a high end vehicle, you will not be disappointed.
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