2800 Lincoln Blvd, Santa Monica, CA | Directions 9040534.004858 -118.473786
Neighborhoods: West LA, Ocean Park
Fast, clean and efficient. They do a thorough job here and wait times are minimal.
The WORST car wash EVER – I went to Bonus Car Wash and asked for the $16.99 "Complete" car wash. After a barrage of annoying attempts to upsell me to a wax, Vence explained that they would be washing it on the side because my car is a low sportscar. I agreed, he turned around to write the receipt at his podium, and then turned and handed it to me. I accepted it and put it directly in my pocket, sat down, and completed my work paperwork. When my car was done I went to pay, and they asked for $25. I explained that I requested the $16.99 Complete Wash. That's when the ghetto Car Wash crew ganged up. I explained I will pay $16.99, as I wasn't told the price was higher, Vence, the cashier chick, and the manager yelled and threatened that I wasn't leaving there without paying $25. I'm a professional in a suit with a sports car, and they're telling me I'm there to rip them off! They're all yelling at me, and refusing to tell me the name or number of the owner. And after 10 minutes of them blaming me for all of this, because I didn't catch the problem before they washed it, the manager tells me to get out and never come back, and they don't want ANY of my money! I leave and try to hand the drying guy $4 but the manager runs across and PUSHES him away from me and won't allow the tip! So I drop it on the floor, and as I'm getting in the car, he picks it up and throws in my car, cussing me out!
I'm a firm believer in business with principles. This isn't the kind of business I will support. Please be careful if you choose to go there.
SKIP IT LADIES – Ladies - SKIP THIS PLACE. Today, after watching the tall goof ball that writes up the tickets spend 10 min. coerciing a tourist from BC to an upsale, he comes over to my car. He tells me I'm goionmg to need the "VIP wash" because he's "not sure my Miata will fit in the wash rails (too low)." I explain I've been there before but his attitude was so rude and condescending you would have thought he was a matre d' at a 4 star restaurant, He gets extremely annoyed that I only want the basic wash and tells me I have attitude and tells the vacuum vatos to stop working on my car and slams my passenger door. I give him a few choice words goodbye. This guy hates women he can't upsell and appears to need to overcompensate for some shortcomings. Hope he goes down in flames soon for the workers sake.
Avoid this place – Over the last 20-odd years this dump has declined from a somewhat professional operation to the worst rip-off in town. The staff is intent on upselling their more expensive detailing packages and, once you resist their hard sell tactics, they provide a very perfunctory standard wash. In my case today, they let the water dry on the hood of my black car while they were busy joking with each other... the water marks on the car made it look worse than before the wash. The manager's answer was a dismissive "you don't understand", as if that is what you get for a $12 wash... Well, I do understand--I understand not to return to this place again. Millennium does a much better job a mile or so south on Lincoln. Of this place and their surly staff I can only say: STAY WAY for your (and your car's) own good...
extremely poor performance – always aggressive gentleman tries to upsell you when you arrive. definately not run professionally nor are the washes detailed oriented. basically a rip off carwash....15 bucks for a half done job with an attitude from the sales guy and manager....the owner is a flashy middle aged guy who, i thought, cared about his customers but he seems content to run a progressively worse wash just making money ripping off unsuspecting people in the neighboorhood. they said the owner is down in orange county when i asked for him which may explain why the place is run in a sub par manner.
Total rip off! – I had my car "detailed" here and regretted it BIG TIME. HUGE RIP OFF! Totally shoddy work. "Complete interior shampoo" was really just my front seats and the carpets, all of which remained wet for 3 days. They didn't even touch the headliner or door panels. They also greased up the inside with who knows what, so I ended up spending 45 minutes wiping the slick gunk off the steering wheel, arm rests, and dashboard with a towel. They didn't even clean the inside back window! I've gotten a regular car wash here as well (shame on me) and they've done a horrible job with that, too. Drive down to Millenium--they do a much better job!
What a rip-off! – I went to just get a regular car wash on New Year's Eve day. When I pulled up, I told the guy that all I wanted was a "deluxe car wash" ($18) and also to have my mats washed ($10). He said "You can save money by doing it as a package." Within a few minutes, he had talked me into the New Year's Eve day special--a half-price detail. Thinking I was getting a good deal, a detail for $70, I happily went and paid. An hour later, my car was done. Not only were the mats not washed, but my car looked exactly as it would if I'd had a $10 car wash in the valley. Unfortunately, I was running late and didn't have time to complain. This place is a joke. Millenium Car Wash, just down Lincoln in Venice, does an excellent detail for a reasonable price. Stay away from Bonus Car Wash.
Editorial Review by Citysearch Editors – Offers hand wash and auto detailing, plus a modest gift store that sells automotive products and accessories.
Be assertive, get a clean car – If you go intending to get a $10 car wash, prepare to fight with the highly aggressive staff for it. You'll need to turn down their "special deals just for you" a few times before they'll let you through with the standard wash service. The $10 wash is all you really need -- I've yet to be disappointed with it. However, in a weak moment I once went for the $40 "special" and was sorely disappointed, I think they waxed the inside of my car (was greasy for weeks) and forgot the outside (still showed dirt). The normal wash is great 9 times out of 10, and they're relatively speedy and attentive.
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