Phoenix >Crafts & Hobbies > Hobby Bench
8058 N 19th Ave, Phoenix, AZ | Directions 8502133.555118 -112.099834
Mon. - Fri. 9:30am - 8pm;Sat. 9:30am - 6pm;Sun. 11am - 5pm
Neighborhoods: North Mountain
This place is horrible. We called in advance for parts they said they had them. We get here and they don't have the parts. To top it off my son is potty training I asked the lady at the register if he could use the restroom and her excuse to not let him use them was " they don't have insurance for that". I would have been okay with going somewhere else for the restroom but she didn't need to lie about it. I would never recommend someone go to this place. Go to duncans rc on 35th ave and Glendale you will get much better service.
Worst Place That You Can Shop! – I've purchased about $5,000.00 in RC aircraft and parts from Hobby Bench. Every time I make a big purchase, I get smiles.
But when I go in to purchase smaller $10.00 parts, I get nothing but a piss-poor attitude.
One Older gentleman there who flys gliders is a really good guy.
But the other older guy back there who owns warbirds needs to find another job.
He treats you as if you're wasting his time.
I won't even talk about the overpriced merchandise.
Best Customer Service EVER – I've been to other Hobby Shops around the valley and their employees seem not to be happy about their job and they are usually on a very bad mood.
However, People at Hobby Bench on 19th Ave are AWESOME! they are always helping everybody with their questions about setups and tuning their Nitro engines. I am not sure how much they know about anything else besides cars but i would imagine that they are great as well.
They are super friendly and the guy over at cars called Randy is an Expert on them and i can call him anytime and he will help with any questions.
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