Phoenix >Automotive Sales & Services > Audio Express
4509 E Cactus Rd, Phoenix, AZ | Directions 8503233.599188 -111.982203
Neighborhoods: Paradise Valley
I had my stereo stolen out of my truck and brought it by Audio Express to get what was taken replaced. Looking through the grill covering the speakers, salesperson Bradley A. Halverson said it looked like they had been stolen, too. He then sold me a stereo, front and rear speaker sets, and 3 warranties that HE NEVER ASKED ABOUT. When I came to pick up the truck I found 4 old speakers in the cab, which apparently had not been stolen. When I asked the salesperson (still Bradley A. Halverson) about this, he told me they were blown anyway and I would have to pay for labor to put them back in. My stereo worked fine before the head unit was stolen and after checking the old speakers it seems like only one speaker was actually blown.
The guys at Audio Express knew why I was purchasing speakers and had my phone number but did not call when they opened up the grills and saw the speakers. Be careful with this company!
Frank was very knowlegeable and friendly. the work was completed quickly and efficiently. I would recommend them because they did a good job with the installation of my new stereo.
Worst car audio store in phx – Horrible customer service. $1 instalation made up for by extremlly expensive part prices. Quote up front doesnt mean anything to you. They will come to you while they are installing it and say they need something even more expensive. Horrible
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