Phoenix >Food & Dining > Long Wongs
7502 W Thomas Rd Ste 7, Phoenix, AZ | Directions 8503333.480273 -112.220834
Just plain terrible!! – Durty place, aweful service and food not that great. I walked in and girl asked if she can take my oder. I said yes and as I started to order she walked away, I was left with words in my mouth. Another girl came and offer to take my order and same thing happenned. Finally the 3rd girl took my order. I order 20 wings to go. I waited about 1/2 before I saw the cooks place an order in a bag & put it on top of the counter & rang the bell. I figured that was my order becasue there was little people in the restaurant. I waited & waited until I finally went to the counter & ask the girl if the order in the bag was mine she walked away without saying a word. Finally the cook walked out of the kitchen & asked me what order was, I said I had ordered 20 wings. So the girl grabbed the bag and asked me what I had order again. I finally got my order 45 minutes wait.
Long Wong's Ripping you off – When you look at this place's flyer/menu you see the wing prices clearly posted. I tried to order 40 wings, $21.99. Fair price, I said I want 10 honey BBQ, 10 teriaki, and 20 mild. "Oh, you can't do that sir, you have to order seperate". So I said I want 10 Honey BBq, 10 teriaki, and a order of 20 mild. Yes sir, that will be $32.99 sir. Needless to say, they lost the sale, and a customer. No manage on site, no supervisor, just some idiot on a phone, Long Wong, take your wings and shove them.
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