Phoenix >General Merchandise Stores > Azteca Bridal Gowns
1010 E Washington St, Phoenix, AZ | Directions 8503433.448718 -112.059955
Neighborhoods: Booker T. Washington, Central City, Azteca Plaza
Azteca you are the best. My dress is unique and after going every where.
Azteca Bridal, muchas estrellas para ustedes. Your customer service, the variety of dresses, and all we need is here. Thanks for having such a great attitude and patience with us. Love your store.
All I want to said is thanks Azteca Bridal for helping our girls choosing their dresses, for your costumer service and also for your patience working with our girls. We give you Five Stars.
I couldn't know what dress to get. But I did and I love my dress.
The dresses were amazing. It was so difficult for me to choose one out of so many. At the end I found the dress that was right for me and I fell in love. Thank you so much.
Azteca was wonderful! From the minute I got there I was given a tour and offered to pick out what dresses I wanted to try on! I went to David's Bridal, Suzanne's, Almond Tree, I wish I went to Azteca first. They have the BEST selection! I didn't really mind their curtain dressing rooms, no one can see you anyways. No pressure to buy. I really liked Azteca! I would highl suggest brides start there!
After going to a few different wedding dress shops in the city I decided to stop into Azteca on a whim. They were accomodating even though I didnt have an appointment.
I tried on about 7 dresses. The girls there are helpful.
I ended up purchasing an Allure Couture gown off the rack, they had some crazy sale going and since I bought the sample gown I only paid $300 for the $1300 gown! AND it fit like a glove, only needed to have the bustle sewn in!
I like to recommend Azteca Wedding Plaza for 3 simple things
good costume service. great attitude.
After going to several places looking for a couple of dresses for our event and did not find what we were look for, we end going to Azteca Bridal. Next time will be the first place that we go to buy what we need. The variety and quality, but more important your costumer service is what make Azteca Bridal special place for us to shop, and recommend to others.
Very Disapointed Overall – Royna & Azteca Wedding Plaza Customer Service,
I just wanted to make you aware of my deep frustration, and disappointment with your customer service, alterations department, and overall experience I had a t your bridal salon. My first trip there I was only impressed with the amount of dresses that you had in comparison to other salons, otherwise everything was disappointing. No one meet us for my appointment. We pulled dresses on our own, and completed the appointment without a single person helping us, or asking how it went. I did end up purchasing "my dress" from your store, however it continued to be disappointing transaction. There were many hidden fees (garment bag, alterations, etc.) and I could barely understand anyone (language barrier, I speak English).
After buying my dress, I was told a specific date when it would arrive, May, but it did not arrive till late June, beginning of July. And no-one had a direct answer as to were my dress was, or even bothered to apologize for its absence.
I came for my first fitting, and thee was no air conditioning, I could NOT understand the alterations lady, and again, I was very disappointed, and felt taken advantage of. Also, my father had to wait in the lobby, and I had to walk out to see him. He could not be in the room with me, very disappointed.
My second appointment i came by myself, and wait 20 minutes to be FINALLY greeted by someone. My dress was ruined. The chest area was SUPPOSE to be taken in, it looked awful. That the hem was jaggedly cut with scissors! And my train was fastened with safety pins, REALLY! I ended up paying $220 for safety pins!!
At my wedding, the train never stayed up, or in place, and in pictures you could tell. I tripped on it all night. I hated the way it looked.
Thank you for ruining my dress, my wedding night, and my overall experience. Again very disappointing! You can count on me to tell everyone this, post it on review sites for your company, my faceb account, in general spread negative PR about your company.
Sincerely, Vanessa McMurry-Cox
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