Chandler >Automotive Sales & Services > Thorobred Chevrolet
2121 N. Arizona Avenue, Chandler, AZ | Directions 8522533.338538 -111.840197
M-Sa 8am-9pm, Su 10am-6pm
Horrible experience. Agree with the review above from jjohnson454817. Nothing but lied to in finance. Then the vehicle we bought was burning oil so bad that 4 months later the pistons and rings needed replaced. I wanted them to take the truck back. General Sales Mgr. Mark said that he realized it was no fault of ours, but it wasn't theirs either.
They pride themselves on used vehicles, but don't back it up when something goes wrong. I guess the extended warranty they snuck in paid off in the end for us. Stay away from this place - it's a joke.
Having purchased many new GM Products over the past 3 decades from various dealerships, Thorobred Chevrolet has become our only source for the last 10 years. When purchasing vehicles and having them serviced, we know this is the best place to go. While in for maintenance we appreciate the 5 star service that begins at the service lane. The Service Advisors are knowledgeable and helpful. The customer waiting area includes refreshments, work station/desks (which I always make use of), WiFi internet access and a comfortable lobby to relax in. A shuttle runs frequently but we have never used it. Unlike other dealerships, at Thorobred we have never had to return after a service visit. The technicians have always serviced or repaired as needed or required. Our vehicles are always returned with written details of services performed and returned intact with all contents, sometimes it's even washed! The Express Oil Change is great timesaver! We are always confident to refer our family and friends to Thorobred Chevrolet.
To Thorobred: I usually never write reviews because of the time it takes, but when I received exceptional service I knew that I had to share my experience. 2 weeks ago my family and I were in a car accident; no one was harmed thank God. My insurance recommended to take my car in to the body shop at Thorobred Chevrolet, they assured me that they would take good care of me and my car, that their guys there were all about safety and that I would have my car back in no time. I was given a 10 day estimate and received the call on the 8th day that my car was ready. That alone saved me money on the rental I was paying for. My car looked amazing. I would highly recommend the body shop at Thorobred Chevrolet. Thank You. Lisa Anderson
New and used Sales, Service and Auto Body repairs – I have purchased several new and used vehicles at Thorobred Chevrolet over the past 30 years. I have had all of my service warranty work, recommended maintenance, oil changes and tires done there. I have also had repair work done in the body shop, which made my suv look like new. I love working with Charlie Hughes, Holly and Jerri in service as they are all friendly, fun, professional and honest. I have recommended countless friends and family members, many of whom drive a long distance to do business with this Chevy dealer in Chandler, and they all have had similar great experiences with new and used vehicle purchases, service, parts and body shop repairs. I would recommend this Chevy dealer to anyone, as I think they are the best Chevrolet dealer in the Phoenix area.
Sales, Service and Auto Body Departments – I was searching the web and noticed a comment about Thorobred. It surprised me since I've always had such a positive experience. I've purchased new vehicles, had body work done and used the service department many times. I always recommend Thorobred to my friends and business associates based on my personal experience in dealing with them over the years.
Horrible experience PLEASE NEVER GO TO THOROBRED CHEVROLET – They lied to me, cheated me in the finance department. Horrible service and made me feel pressured. Please never go to Thorobred Chevrolet
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