8380 E Via De Ventura, Scottsdale, AZ | Directions 8525833.554618 -111.900452
Monday 09:00 AM - 10:00 PM
Tuesday 09:00 AM - 10:00 PM
Wednesday 09:00 AM - 10:00 PM
Thursday 09:00 AM - 10:00 PM
Friday 09:00 AM - 10:00 PM
Saturday 09:00 AM - 10:00 PM
Sunday 09:00 AM - 10:00 PM
Neighborhoods: South Scottsdale, McCormick Ranch
We were so disappointed. We are usually great Zipps fans. Our family meets at Zipps to relax on Fridays and sometimes for sports events. We love play shuffleboard. We even are part of a group that organizes a huge shuffleboard tournament and uses a bus to go from one Zipps to another - shuffleboard Zipps hopping.
Tonight we gathered at Zipps on Via De Ventura (Hayden) in Scottsdale. We were a group of four and were meeting the rest of the family at Zipps - total of 7 guests. We ordered some appetizers and some beer and wine and headed for the shuffleboard table. The drinks were delivered and the white wine we ordered was simply AWFUL. No biggie - right? We flagged down a waitress and asked if we could switch out the white wine for a different wine. NO. You cannot. ????? Really?
The waitress said that she would ask the Manager and we thanked her. She came back and said he said no way, it would stay on the bill but we could order a different wine. Humm........ Of course we asked to see the Manager.
This young fella came over and was quite unpleasant. He said that it is not policy to let anyone return drinks. I explained that it simply tasted bad. Mind you this was a $2.75 glass of happy hour wine he was arguing about. I explained that we did not want to take advantage or anything but perhaps he could go taste the wine before telling us there was nothing wrong with it - which he did tell us.
He said he was "not in the habit of tasting customers drinks" LOL Like this was what I wanted him to do. He was so unprofessional and had no right to be posing as a General Manger of this otherwise nice neighborhood restaurant - or anyplace else. I told him to simply go pour a little of the wine we were served and see what he thought.
Now, we are by no mean wine connoisseurs - but we do know when wine is BAD. He said he served that wine to another table and they had not complained. He would not switch it out and that was that. I told him that we had come in for dinner and we always gather at Zipps and are good customers. I told him that we were so unhappy with his "policy" and unpleasant attitude toward customers that we would not be staying and would not be coming back to this Zipps ever. He said that was fine with him.
Nice customer service. Do not go to this restaurant until they hire a grown up as a manager.
Love the atomsphere and – The food was very good for bar food. The service was great and the manager came bye to say hi to make sure everything was well taken care of.
Great food and...... – Excellent T.v's love the set up! Two golden tee's in case the back nine gets crowded.
Worst Attitudes You Can Find – If your looking for a happy atmosphere to relax and have a cold one, forget this place. No one acts like they want you there and smiles hardly exist. To make this place worse they have bizarre and arbitrary rules regarding drink limits on certain things while others may be passing out from doing shots. It is empty a lot despite it's location. It is really a shame how bad this place is run
HORRIBLE FOOD – I DONT USUALLY WRITE REVIEWS ABOUT ANYTHING BUT THE FOOD IN THIS PLACE IS SO BAD I FELT OBLIGATED TO AT LEAST SAVE ONE PERSON THE EXPERIENCE OR SHOULD I SAY THE AGONY. THEY CALL IT PIZZA IM FROM NY THIS AINT PIZZA BABY. I THINK THE CRUST EXPERIENCED A MAJOR WARDROBE MALFUNCTION. SOMEWHERE IN THE KITCHEN. IM AMAZED HOW THEY STAY IN BUSINESS.
Zipps Review.... service as bad as the food – This Zipps would have to rank the lowest out of every Zipps I have been too. In general the facility is very nice as well as the location. However, the glasses might as well be shot glasses they are so small for mixed drinks. If you go there to eat healty you better order air and water. Most the food is grease city grill and unhealthy. The burgers are ok but if you want burgers you can find better prices and better taste.
To be honest I was rubbed the wrong way with the Bartender and Manager when they refused service to my 30 (nearly 40 sorry Mark) something baldheaded friend because he had a cracked ID? Ok, my friends fault even though it was totally apparent he was of age. That wasn't my problem though. They talked down to me and showed me no respect when explaining their idiotic policy. They acted like they don't need the business. It's funny because I shop in the Hayden Village shopping center all the time and they are rarely busy...it's usaully dead.
For the fellas. If your looking for Ladies your better off at any other venue in the area. And if your looking for eye candy waitresses take it elsewhere, any other Zipps is better in this catagory as well....by far.
If your just going to play Bar games and a burger then it's a maybe. Any other reason to go their isn't good enough.
Cool Place – I like this place. Great Food, Games, Drinks. Down-to-earth crowd. Nice to hang at a casual place in Scottsdale away from the pretentiousness.
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