7701 E Frank Lloyd Wright Blvd, Scottsdale, AZ | Directions 8526033.634800 -111.914062
Neighborhoods: North Scottsdale
Mike Weaver assisted me with my service. He was, as he always is, polite, friendly, and professional. While I was not there for any major service, other than an oil change, I asked if there were any recommended maintenance services for the mileage on my car. Upon the completion of the oil change and inspection, which was extremely timely, Mike let me know about a belt recommendation which, though not critical, might want to be considered after I told him about an upcoming interstate trip I am taking. There was no pressure from Mike to have this done. His information was brief, strictly objective and informational about the job this part provided in the working of the car's engine. I very much appreciated the information and his delivery, and opted to have the belt installed. Thank you.
Great experince as always I have bought 4 cars over the years there. Real happy with Aj he makes is go easy and really works hard to help us.
Nothing to say but GREAT, Everyone was so helpful working with us. No pressure at all. We came out as happy customers. Thank you all.
Always top notch. Other than the truck needs "stuff" at 193K miles, and costing a small fortune. Eddie has accommodated me very well.
I was very pleased. I was helping my girlfriend shop different dealerships for a 2014 prius v and we talked to a number of people in person and on the phone. We had a price in mind of what she wanted to pay. Sam was the only one that aggressively went after our deal and gave us what we wanted. While we finished up with load paperwork for my girlfriend, I asked Kent in finance to pull my credit and see if I also could buy a new car. Kent structured a great loan for me with a 2012 prius with great that matches my honey's. Sam was just as great on this too. Our thanks to both Sam and Kent for making this a great experience so far!
It was great. Working with Jeff in fleet was great. No bs games, had my truck ready when I arrived, and understood I wanted a direct price quote and no games and he delivered that
We came in because we saw one of the vehicles we were interested in buying advertised at your dealership for a great price. Danny Cantillo was the person we primarily dealt with. He was pleasant, easy-going, and a pleasure to have working with us. I appreciated that I felt no pressure from him, and he wasn't pushing me into a particular vehicle. His finance guy, Fabio, was a little more difficult to deal with. He was very excitable, interrupted a lot, and had a less-than-favorable reaction when we didn't want to meet him at his terms. He came off more like the "used car salesman" type that people don't want to face when trying to buy a vehicle. In the end, we worked out a pretty good deal though. My one disappointment in Danny Cantillo was once the transaction was complete and we received the keys. I noticed there was a chip & crack in the windshield, and Danny said it wasn't their responsibility to fix it because "it wasn't in the line of sight". Truthfully, I got the impression he was just tired and didn't want to deal with it since we had been there a couple of hours. When I got home, I looked up the conditions of the 160 point inspection for Certified Vehicles, and it included fixing any chips, cracks, or stars in the windshield. I then had to take the vehicle to a 3rd party to have it fixed since I was leaving town the next morning, and I am now left to resolve that cost with the Dealership. I think this was a poor move on Danny's part to take an otherwise very pleasant transaction that I would be happy to share and recommend, and complicate it, resulting in a lowered customer satisfaction.
It was very nice. Tim is always very helpful in getting me in as soon as he can and makes sure I's satisfied with everything.
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