Phoenix >Veterinary Services > 43rd Avenue Animal Hospital
4426 W Cactus Rd, Glendale, AZ | Directions 8530433.596455 -112.153770
Neighborhoods: North Mountain
Worse experience ever. Every time you call you are placed on hold where you are lucky if they bother to get back to you. The vets do not call you back. Thay disregard your symptom list and their"exam" consists of looking at your pet from a distance. All they care about is money and could care less about your pet. Put them on medication unnecessarily and just rack up the bill! I was concerned about my dogs labored breathing and seizures caused by the medication given by them and wanted to bring him in under an emergency situation at 700am when they opened. They told me that there was an appt available at 1050 and there would be a wait because they were very busy. I was frantic and crying at which point the secretary stated I guess I could bring him in and put him on oxygen after sstating he might be dead by then. I could go on and on. POOR POOR POOR care. They are a disgrace to the profession.
Absolute BEST veterinary hospital. Very highly recommended!! – I have to write this because of my high regard for this animal hospital and my positive experiences there. I want other animal lovers to benefit from the best treatment and care available for their pet. You'll find the most outstanding staff, professionalism, customer service, cleanliness, etc. In fact, I can't say anything bad about this place. My cat, Simba, has been to see them several times and they have treated both of us like VIP's. I have never been left waiting with my pet and when he has had to stay, I receive calls about his status and the soonest time he will be ready to be picked up. Dr. Striyle has treated Simba most often and her knowledge as a doctor has always been right on target so that the necessary testing and treatment is always to-the-point and reasonable. I have never left feeling like unnecessary testing was done and always feel that I get my money's worth+. Every necessary course of action and every expense is listed with a low end and possible higher end result in minutes. This hospital is run in the most organized, up-to-date fashion so that it seems effortless the way this process from beginning to end is so quick and easy. Dr. Striyle takes the time to make sure that I have understood everything that is happening and Simba's after-care. Her genuine care for animals and kindness is very apparent. I have the highest regard for the nurse, Kelley, that is knowledgeable, kind, and cared for Simba on his last visit as well. She did an excellent job cleaning his teeth (2 decayed teeth removed) and so much more. I was amazed when I learned that she had taken the time to comb out Simba's long, tangly, (even matted in places) fur after the procedure. Not only that, she trimmed his nails and wrapped his bed in a towel. They even cleaned 2 infected facial abcesses. All this extra treatment and care at no expense to me. The visit I had with Dr. Jacoby was exemplary as well. The high level of care has been consistent with every visit.
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