Yuma >Computer & Internet Services > Beam Speed
2481 E Palo Verde St, Yuma, AZ | Directions 8536532.676716 -114.590834
Terrible. They basically hold a monopoly in Wellton because nobody else will provide here, that is the only reason anyone uses their services. They charge $70 a month for 128 kilobytes per second download, when most mainstream internet providers charge $30 for internet that is ten times as fast, and actually stays running. There are constant downtimes and it'll slow down for literally no reason, and their tech support half the time doesn't answer the phone or will claim that it's the customers fault. A tip would be to lower the prices to match the service, which in some cases should be $5. Then it might possibly be worth it.
Down signal – I went for days with no signal. The customer support is horrible and the technical support non existent.
Reliable internet. Great customer service. – I've been a BeamSpeed customer for a few years. My service normally functions without issue; rarely does it go down. During outages BeamSpeed's technical support has always been helpful in keeping me informed as to the approximate time service will be restored. Sometimes its hard to reach tech support during major outages (area power failures). I've been informed this is due to their phone system being overloaded...apparently this should be remedied soon.Technical support is very helpful, even in regards to issues relating to personal computer questions not necessarily related to the functionality of their service (ie. BeamSpeed helped me configure my router to work with my VoIP service through Vonage).
I'm not sure why the other reviewers state such a bad experience with this company. I've been a customer quite some time and can't say I've experienced poor treatment from BeamSpeed. If you're looking for an inexpensive, reliable, helpful ISP then BeamSpeed is for you.
Beam speed the worst internet service ever! – Beamspeed has got to be the worst service ever.
We had lots of down time with this company. and the company would never come out when we asked for service.
If I am paying 75 bucks for service, the company sure better come out and fix it when it does not work!
The service was non existant, the staff was very rude and mean.
I would never, ever use this company again.. I give them an F
Beamspeed Dishonest, no customer service and rude – These guys are the worst service we have ever used.
the guys are rude, and the customer service is horrible. They refused to come out and service our equipment and we had outages every weekend. Everytime we had no service, we would call and the phone would ring with no answer.
Finally on monday we would get them, only for them to say they would not come out.
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