Torrance >Beauty > Hair Is Us
4172 Pacific Coast Hwy, Torrance, CA | Directions 9050533.807502 -118.357534
Communication is NOT them – This salon has serious communication issues between the owner and the employees. I made an appointment for an eyebrow wax, and when I arrived (on time), the owner said it would be just a few minutes. About 15 minutes later, I asked him about how much longer it'd be He asked a stylist (who was in the middle of another customer) how much longer she'd be. She responded, "She's my customer?!" And then said she'd be at least 20 more minutes. Apparently, the owner had never told her I'd booked an appointment, and didn't seem to care whether the honored it or not. Obviously, I left, but not until after wasting about half an hour there. If you need another reason not to go there, the decor is terrible; more like a barber shop than a hair salon. There's a large plastic carousel pony in the middle of the shop.
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