Tucson >Beauty > Chrome Salon
4444 E Grant Rd Ste 108, Tucson, AZ | Directions 8571232.250619 -110.898055
Neighborhoods: Vista Del Monte, Ward 2
This is Forrest responding to the review posted by a daughter. I had been doing her mothers hair since the late 90's. Around the mid 2000's she stopped coming to me (budget concerns) for about 3 yrs. Upon returning, she stated I was the only stylist that would schedule the extra time that was needed to complete a thorough consultation prior to work performed and that she appreciated the time I took to do so. During the years I spent with her she regularly commented on how she loved her haircuts AND my round brushing/blow drying, a 95% success rate. As far as her hair color was concerned I had about an 80% success rate. You don't retain a client for many years without them appreciating and liking or loving the work performed.
As any stylist knows, a small percentage of clientele are never satisfied or claim to be or it seems to be, due to the dynamics of a consultation and comments made at a return appointment. This was the case with her color at every appointment. Some stylist/client relationships and its communication don't always connect. Sometimes the consultation can be over consulted. Sometimes there are just too many pictures brought and too many words said and therein lies the problem. Her idea of ash is not my idea of ash. Her idea of red or gold or brown is not my interpretation and vice versa. In the end, I felt I could not translate her wants, needs and desires and felt I was not the stylist for her anymore. Hence, and yes, whether appropriate or not, by txt, I offered to refund her money so she could seek another stylist. I felt I could no longer make her happy no matter what I did or corrected. She deserves to be happy. She deserves to love her hair :-)
And lastly, I never said I didn't have the 'time or patience to deal with her anymore'. That is untrue.
My mother has been going to Forrest for years and about three weeks ago he turned her hair an ash pink and was supposed to fix HIS MISTAKE, but instead, sent her A TEXT message stating that he doesn't have the time or patience to deal with her any more and asked for her address so he can refund her money for the "dye" job so she can go elsewhere to have her hair fixed!!!!! Are you frickin kidding me??? He doesn't try and make right his effin mistake and then he TEXTED her!!!! Forrest is a total unprofessional SOB and treats his clients like crap!!!!!!!!!!! He knows where he can go!!!!!
BEST SALON IN TUCSON – JUST WANTED TO LET ALL YOU TUCSONANS AND
WINTER VISITORS THIS IS THE PLACE AND THE
STYLIST TO REQUEST IS MISSY.
SHE'S EXCEPTIONALLY TALENTED IN SHAPING, COLORING AND STYLING. SHE LISTENS AND MAY
ADD HELPFUL HINTS TO YOUR REQUEST.
DON'T TAKE MY WORD FOR IT, GO, GO, GO!!
Great men's cut – I've tried so many places since I moved to Tucson five
years ago. Some, though well done, were not what I
had in mind. They usually took off more than I wanted.
Others were downright awful immediately requiring a
buzz cut so I could start from scratch. Angelina and I
talked about what I wanted and she NAILED it. She
obviously has a great eye for style and proportion. So
nice not to have "fear of haircut" anymore.
Highly Recommended! – Highly recommended! I consider Chrome Salon THE go-to place for great style and color in Tucson. I really like Veronika there...she is a "color genius" whose own personal style is also an inspiration to me. She has a great eye for shape and for details, and once transformed me from hopelessly dull to downright stylish with a just a few gentle but spot-on recommendations. Book early! She’s always busy!
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