Los Portales Apartment Homes

(877) 735-4359

801 South Prudence Road, Tucson, AZ | Directions   85710

32.210954 -110.830567

 
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Neighborhoods: Ward 2

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From The Owners of Los Portales Apartment Homes

Reviews for Los Portales Apartment Homes

over a year ago

DO NOT RENT HERE! This place looks beautiful on the outside but is rotten to the core. Management staff is friendly enough but whoever handles the finances here is incompetent. They supposedly have a "corporate office" in San Diego but they are only a property management company and have no idea what goes on here financially let alone regarding relations with tenants. I have lived here for six months and have had countless problems with missing money, harassment and bullying....not to mention they never even gave me a copy of the lease alone rent receipts. They are unable to cash checks on time, sporadically hold payments, then claim some story about "late fees." Office staff sends security/maintenance as errand boys to leave menacing notes on doors and bully tenants when they see fit.

The "free satellite tv" has not worked from day one, office staff told me that my brand new, less than a year old televisions were defective and that I'D HAVE TO PAY A DISH TV SERVICEMAN to come out and fix it. The water just randomly shuts off and takes forever to heat up. The heat was continually turned off on the main swimming pool, hot tubs locked up and closed for weeks on end when they work at all (they claimed they are "waiting for parts" to repair the hot tub.....yeah for six months?!), volleyball courts never had any nets and the racquetball court has been LOCKED UP the whole time I've lived here. They used to lock the laundry rooms at 10pm (even with your clothing inside!) until the past month when they gave tenants keys. The fitness center has also been closed the duration of the time that I have lived here, they recently reopened it but expect tenants to check out keys during office hours only (when most people work!). You never know where your mail and packages go, wild children run screaming throughout the complex all hours of the day/night, there is dog feces everywhere and the "security" is just a guy on a bicycle that doesn't even help when you need it. The landscaping is ridiculous, they drill, bang and saw starting at 7am, not to mention constant noise from lawn blowers and trimmers. The whole time I have lived here has had a "big brother is watching" type of feeling. PLEASE SAVE YOURSELF AND YOUR LAWYER THE TROUBLE, LIVE ELSEWHERE!

Doesn't Recommend
1.0
over a year ago

DO NOT LIVE HERE – Not only are both of the pools ALWAYS gross but , the whole place is , Dog doo on every lawn , rude employees at the office , you cant use the club house unless you wanna pay $250 ( ull gett 200 bk but still $50 to use an "amenity" , Dont live here if you have kids , the old ppl will throw a fit when you guys go to the pool ( all the old ppl live right by the pool) There is mold growning from the coolers in EVERY APT, half the dryers dont work , You cant leave your bikes outside the WILL get stolen , The only good thing I have to say about the neighborhood is

Booth/ Fickett is right down the street but you can find a better place then this place. Office managment has NO orginazational skills what so ever so dont think about planing a party in the club house they will have one the same day , racket ball court , where and how the hell do I get in , ^ hot tubs THAT NEVER WORK and look like some one jizzed in the water , I thought I was getting a good deal but ALL I GOT WAS A NIGHTMARE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

IF YOU ARE A SMART PERSON AT ALL DONT MOVE HERE ......FREE CABLE Well then why cant I watch half the channels on there , all you get is the channels NO ONE WANTS TO WATCH your better off renting movies or buying Netflix , Qwest has a Monopoly on the apts and so do Direct Tv so you cant even think about using someone else . Got COX, SOL... Oh and Cricket phones get no reception here oh maybe if ya go outside . OVER ALL NOT A GOOD PLACE TO LIVE AT ALL !!!!!!

Recommends
4.0
over a year ago

Los Portales concern – Dear landlord:I am moving into your complex, Los Portales Apartments. I really like them because of your location and community. I have an apartment on hold which is # 27102, and I plan to move on march 30th. I went to check it out ,and i like THAT apartment in particular but I found that the carpet was in unnexeptable condition ,cabinets on kitchen some they peeling,refridgerator is rusted ,I had asked if you could do any arrangements. If you need my recomendation, any one can contact me at Casa Loma apartments which I have been extremely loyal to. Their number is 520 886 6991 or my phone # is 520-8083395 or work # 520-7474700 EXT 5022 .Thank you very much.

 

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