Whittier >Food & Dining > El Buen Gusto
10820 Beverly Blvd Ste A, Whittier, CA | Directions 9060133.997763 -118.054902
Neighborhoods: West Covina
The food is always good (love the empanadas),but the service is slow. – Love the food, been going there for many years, but it's definitely not a place to go if you need to be somewhere or if you lack patience. I like going there because it's close by and the food is always good.
Great Food, Bad Attitude – I completely agree with the past comment. It appears to be a father and son owned business but I can't be sure. The father (or older man) was very old school and nice but the son (or younger man) was very very rude. No issues with our bill but he was very short and rude to us. The only time he was somewhat "nice" was when the check came. SHOCKER, I know. Anyway, the empanadas were excellent but the service was not. I will probably never dine in again but I would order the food to go.
GOOD FOOD, BAD ATTITUDE – INITIALLY THE WAITER WAS PLEASANT, AND THE FOOD WAS GOOD. THE TWO OF US ORDERED EACH ORDERED TACOS AND WHEN THE WAITER ASKED "BEANS AND RICE" WE AGREED. ALL WAS WELL TILL THE CHECK ARRIVED AND IT CAME WITH TAX $23.95 . WHEN I QUESTIONED IT THE WAITER WAS QUICK TO BLAME THE APPARENT BUSBOY FOR THE MISTAKE AND THE "NEW " TOTAL WAS $17.85 ! AGAIN LOOKING AT THE MENU IT STATES "TACOS(2) $4.75" NO MENTION OF RICE AND BEANS TILL YOU LOOK AT THE "SIDE ORDERS" IT STATES "RICE BEANS OR SOUR CREAM" $1.95.
WHEN THE CHECK INITIALLY CAME , THERE WAS $1.95 TWICE LISTED SO, LOGICALLY, EVEN THOUGH THE WAITER TRIED TO PASS OFF THE "RICE AND BEANS" AS A MATTER OF FACT GIVEN WE HAD TO PAY $1.95 MORE PLUS THE $4.75 FOR THE TACOS , RIGHT? WRONG. ACCORDING TOTHE WAITER, HE ORDERED US THE "ESPECIAL" (2) AT $7.95 EA BECAUSE RICE IS $1.95. BEANS ARE $1.95 PLUS THE TACOS WER $4.75 PER ORDER. THIS DID NOT FLY WITH ME FOR TWO REASONS, 1. THE FIRST CHECK CLEARLY STATED TWO ADDITIONS OF $1.95 EA. IF HE ORIGINALLY CHARGED US FOR THE "ESPECIAL" WHY WOULD HE SHOW TWO ITEMS AT $1.95 PLUS THE TACOS.
2. IT DOES NOT SAY OR DID HE POINT OUT THAT THE RICE WAS $1.95 AND THE BEANS WERE $1.95 SEPARATELY. SO THE BETTER BILL WOULD BE TO CHARGE US FOR THE "ESPECIAL".@$7.95 EA. BY THIS TIME I'M SURE YOU ARE AS BORED BY THIS AS I WAS. SO, I WAS GETTING A LITTLE IMPATIENT AND STATED "WHATEVER JUST CHARGE ME AND LET ME PAY AND GO" THE WAITER THEN STATES "I DONT LIKE THE IDEA THAT YOU THINK THAT WE'RE RIPPING YOU OFF BECAUSE WE ARE NOT!..I PAID, I WILL NEVER STEP FOOT IN THE RESTAURANT AGAIN.
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