Tucson >Food & Dining > Verona Italian Restaurant
120 S Houghton Rd Ste 174, Tucson, AZ | Directions 8574832.219307 -110.772700
Neighborhoods: Ward 2, Eastside
Just plain Awful ! – This is the closest "fine dining establishment" to where we live. What a disappointment ! We are just not used to that type of poor service and improper Italian food. Rice with veal scallopini??? Even with reservations, the wait was long without any apologies except that "we are busy!" The service had a chip on their shoulder, the food was mixed up (we were a party of 4), as the vegetable on one plate belonged on another. A large spoon was brought over FOR US to move the items to the correct plate. NEVER EVER again will we go there. Just for the record, we went twice, as the first time, we thought might be a fluke (that does happen!). However, the second time was a repeat performance of our first visit. Just Awful !!!!
Slow and Disappointing – Out of all of the Italian Restaurants, I have been to, this is the poorest. From the outside it looks like a wonderfully quaint family owned restaurant. On the inside however, it was a great disappointment. The service was horrible. When we first got there, it was busy and the hostess tried to turn us away as if she didn't want our business. Strike 1. Our waitress was extremely slow and rude and our food was mediocre at best. Strike 2. Finally, the only good thing that came out of our meal was our dessert. We were seated near the door of the kitchen and between continuously hearing the cooks screaming at each other and the hostess yelling at her employees, our hopeful romantic evening was crushed. Strike 3. Overall the staff was pushy and only the bartender was friendly to us during our stay. Do not recommend.
Outdoor Dining Was Like a Circus – We were seated in a corner next to marigolds that smell terrible when you are trying to eat. We sent two dishes back cold. No way where they even near 140 degrees. Service was extremely slow. Salads were microscopic and the cheese did not seem fresh. The tent was very noisy and they kept moving the propane heaters so it was very distracting. Never been back and never will.
Not "Italian" Pasta – One of the worst "tucson Italian" restaurants I have ever eaten. When requested "al dente" pasta, the owner said "you have to call ahead". This was at the lunch hour, I have worked in some of "Best" Italian Restaurants in New York, Philadelphia, LA, Honolulu and San Francisco. The owners are not Italian as they (husband (cook) & wife) lack the gracious hospitality Italian are noted for plus Italians do not boil their pasta at 10AM in the morning and keep reboiling it all day into the evening. But then the owner said "people in Tucson don't eat their pasta "al Dente"...I guess the people of Tucson like their pasta like "mush" according to the Mrs. - The Service very poor .. all in all...Better to dine at Da Vinci's on Fort Lowell!!!
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