Kingman >Auto Dealers > Kingman Auto Plaza
4125 Stockton Hill Rd, Kingman, AZ | Directions 8640935.243162 -114.039216
I am very upset with Kingman Auto Plaza,i have had to take my vehicle to them 9 times to fix the problems they promised they would fix at time of purchase,they did fix some of the problems but when it came to our brake system they refused to fix them even though it was promised and written down and signed by a manager named Pat that they would fix the breaks and ABS system, we even tried to return the vehicle after one week due to us taking the vehicle into them 3 times within 5 days of purchasing and even though in the contract it says you can return it within 15 days if the vehicle is unsuitable for driving they refused to take it back,so i am very upset that they are not following through with there agreement/promise to fix our vehicle and they told me 7 times that the problem was fixed and when it was taken to another mechanic we found out that they indeed did not fix the brake system thereby they put my family/children in danger cause i was driving the vehicle in faith that they fixed it and they lied and did not fix it and thats what upsets me the most about Kingman Auto Plaza that they lied and put my family in danger and will not follow though with there promise/agreement and when we asked to talk to the owner they refused to let us talk to them and when we asked for a copy of the agreement they signed that they would fix the car the manager Tom refused to give us a copy and also refused to give us a copy of the vehicle safety inspection papers and any other papers pertaining to our vehicle that we purchased.
DO NOT PURCHASE A VEHICLE FROM THESE PEOPLE
Purchased a 2007 chevy uplander from this company. Was promised. 1. Fix the ac 2. Check engine light 3. Brake issues Had to take the vehicle in to them 8 times!Every time we got it back the abs light would come back on, and the check engine. Took it down to autozone and had is scanned each time. Problem was with the evap system, and the abs brakes system. Was told that it was fixed each time, but the same problem kept showing up. Finally, they gave up trying to diagnose the system. They sent it to the chevy dealership. Chevy said 1. bad abs module 2. bad purge valve 3. bad vent valve 4. bad canister Kingman auto plaza said they were going to fix it, and never did. Talked to the mechanic and was told that the only thing that they did to repair it was replace the purge valve. A employee name Tom, told me that everything but the abs module was fixed. He lied the mechanic was honest and told me the truth. Even with the vehicle properly diagnosed from Chevy, they still would not fix the problem. I asked for a vehicle safety inspection report on the vehicle, and was told no. I asked for invoices for everything that had done to the car, was told no. I cannot believe that Tom will not give me a receipt for "service" rendered. I will be telling as many people as I can about this company. Save yourself the hassle, buy from some else. I am not sure this car is even safe to drive with the brake problem... Crazy how these guys can get away with this.
Good Place To Find a Used Car – Good group of guys down there that are friendly. They also have in house financing which is especially nice in this type of an economy.
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