5375 S Wadsworth Blvd, Lakewood, CO | Directions 8012339.6208152770996 -105.092224121094
M-Sa 9am-9pm, Su 10am-7pm
Neighborhoods: Grant Ranch
Terrible Service, Very High Prices – A terrible place to shop. (I was even criticized by a manager for returning a defective item!) Supposedly REI offers a 100% satisfaction guarantee, but this is all talk, and not what they really do. Customer service is as bad as I've ever seen. Lots of wannabe outdoor experts sales associates run around pretending to know something, but when asked a question, are unable to provide even low level technical assistance. Then, for all this, you get a lot of way over-priced merchandise that isn't all that great.
My advice is to buy your outdoor gear from other stores like Neptunes or EMS, or a trusted online merchant. You'll be much happier, and you will save money.
The Shangri-la of gear for those who spend their time rock-climbing, backpacking, cycling and finding other ways to conquer nature. – In Short
The largest co-op in the nation, REI sells everything needed to survive in the outdoors to members and non-members alike: sleeping bags for below-zero temperatures, GPS units, climbing gear, rations and more. For the more casual outdoor enthusiast, the store also sells tents, kayaks, bicycles, snowboards, skis, luggage, footwear and outdoors-oriented clothing for men, women and children.
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