Berkley >Shopping > Gravity Music Gear
6487 Federal Blvd, Denver, CO | Directions 8022139.814341 -105.025581
Wow, times have changed. I had been doing biz with Gravity for a lot of years. Lately, they have what appears to be an entirely new staff. It is not good or honest business when one calls ahead of time, asks if the biz to be done is doable, only to get there (a HUGE waste of time & money over distances here in Colorado) and get an entirely different story. I no longer feel welcome, I no longer feel that I am being treated fairly and I certainly do not feel at all comfortable dealing with lizard-lidded types that seem to be looking at their customer through invisible readers (down their nose). I actually, finally got a better deal at Guitar Center!! This is no pawn shop; you can now get as good if not a better deal at any pawn shop, fact. So, I'm guessing their business plan is obsolescence? Just don't. Unless you have an real need to wade into a bad day.
Bought a guitar and an amp, two separate times, on eBay. Both times, the item was not as described. Customer service refused to take the items back or provide any type of compensation. Buyer beware
Awful. Just really awful. Cannot stress how awful.
Ripped me off and would not make it right. Insulted me and others like me (based on what I've read about them online). Check them out before buying -- they are like a really awful pawn shop. Customers come last at Gravity Music Gear.
Really bad experience. Total rip off. Poor customer service. Awful employees. Do not recommend Gravity Music AT ALL
Sent wrong item, never made it right. Asked me to pay them directly so I had no recourse. This place is a huge scam--there are hundreds of people just like me that have been screwed by this shabby business. They are not registered with the Better Business Bureau. Check their eBay feedback as well.. They have 99% from selling strings and such, but they have hundreds of negative feedbacks from others who have been screwed. STAY FAR AWAY
worst music store in history. total scam. rip off customers and products are not as described. employees are complete jerks
I had a bad experience with Gravity Music Gear. Brad and Chris, both managers, both verbally insulted me and sent me a defective item. They were not willing to do ANYTHING to correct the error. Guitar had a broken truss rod and they didn't think to mention it! TERRIBLE place to shop for gear.
Joke of a store. Never followed through with a sale, and never refunded my money. STAY AWAY FROM GRAVITY MUSIC GEAR!
NOT RECOMMENDED AT ALL!
Joke of a company. Never followed through. Called me a "girl" and cursed at me on the phone when I wanted a refund.
Very poor business practiced. NOT RECOMMENDED! STAY AWAY!!
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