Denver >Dry Cleaning & Laundry Services > Paradise Cleaners & Shrt Lndry
2358 E 3rd Ave, Denver, CO | Directions 8020639.720883 -104.958895
Neighborhoods: Country Club, Southeast Denver
Terrible – Why can't I click 0 starts? This place is a joke. Completely ruined my clothes and towed my car in the process. Wouldn't replace my damaged suite OR pay the $275 tow fee for parking in THEIR labeled spot. Avoid.
The Worst Drycleaning Experience I've Ever Had – I am actually pursuing litigation against this company. I paid $67 for 5 items to be dry cleaned, and they left one out. When I went to pick it up separately, no apology. A few days later I realized the drawstring was pulled out of the shirt and that there was a hole in it. I took the shirt to my tailor, who told me it was permanently damaged. Then I took it to Paradise and was told 1. they'd have to have the shirt analyzed to determine if it was my fault and 2. "oh I guess we'll put the drawstring back it, whatever." They called me A MONTH LATER after multiple attempts by me to check the status (they kept telling me "we'll call you at the end of the day, week, etc with the status" and never called back) to tell me lotion from the back of my neck caused the hole. 1. who puts lotion on the back of their neck? not me 2. I've never worn the shirt before 3. still no apology.
To this day they've never offered an apology or a refund. That shirt alone was almost $20 to dry-clean. I come from a city where you can get 10 shirts dry-cleaned for $20 and they all look perfect. In short, this place will take all your money and treat you like dirt. They also violate the Colorado Consumer Protection Act in doing so. Don't go here.
Good cleaners, great people – I am new to Denver, and I was looking for a good cleaner for my business attire. Paradise was the name I heard the most. So, I gave them a try. When I went into the store I was greeted by a store owner who looked over my clothes, and said "no problem". I used a coupon that I got off their website to keep the cost down. He was right, everything came back as promised. Stains gone and clothes were pressed and ready to wear. I have had no problems with my new friends at Paradise.
Way Over Priced + Poor Customer Service – I had the worst experience at this place. First my items were not done on time, then the total came out to be overwhelmingly high. When I came back to pick up alterations, they had cleaned something I specifically told them not to clean and then made me pay for it. I will never go back again and do not recommend this place to anyone.
Good cleaners, overpriced – As great as the service is at Paradise, the prices are a little too outrageous for dry cleaning. Eight bucks to launder pants?! I would rather take my chances with a less reputable dry cleaner.
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