Denver >Beauty > Berenices
3500 E 12th Ave, Denver, CO | Directions 8020639.735000 -104.946000
Mon 10:00 AM-7:00 PM,Tue 9:00 AM-8:00 PM,Wed 8:00 AM-8:00 PM,Thu 9:00 AM-8:00 PM,Fri 9:00 AM-7:00 PM,Sat 8:00 AM-5:00 PM,Sun Closed
Neighborhoods: Congress Park, Southeast Denver
Facials by Sondra are Divine! – I have been going to see Sondra for facials for a few years, and will follow her wherever she goes! She takes the time to look at my skin each session, and adapts my facials according to what needs to be done -- firey skin = calming, clogged skin = cleansing. She gives peaceful facials that leave me feeling calm and worry-free by the time I leave the shop. Sondra provides excellent advice that I know I can trust, and has helped me through many skin issues over the years. She has taken 10 years off my age!! I'll give up my cleaning lady, but I won't give up Sondra!
Loved my facial!!! – This was my first Aveda facial, but one of many facials that I have had in my lifetime. It was unlike any other spa experience! Sondra was very nice and thorough when evaluating my sun damaged skin. The facial was a journey for the senses from head to toe! When recommending products, she was not pushy and also gave me other at home tips that I could try to keep my skin healthy. Everyone at the salon that I encountered was pleasant which made my experience even better. I can't wait for my next facial!
Best relaxing and professional salon – Berenices is the best hair salon I have ever been to (and at my age I have been to many!) Everyone there is very professional, polite and fun to be around. (There were a couple of hair stylists that are no longer there and I am very glad for that. We all had to listen to their personal life issues/problems regarding their husbands or boyfriends, and blah blah blah. ) It's so refreshing to not have to listen to all that negativity anymore. Just a very comforting place to be after a long day at the office. I always make my hair appt.'s after work so I am very tired when I get there, but Minica always gives me a nice neck and head massage to make me feel better. I also love relaxing downstairs while my color is setting. Thank God for Minica!!!!!!!! She always does my color and cut just the way I like it, having thick hair as she does, she sure knows what to do with it. I have NEVER been disappointed with my hair cut and color. I do believe that some people who complain about having received a bad hair cut were looking for a miracle. Believe me, Minica can perform them. When I started going to her, my hair was in really bad shape, dry, uneven, no lust, but she brought it all back to life and I'm happy again......thanks again Minica. I have sent several friends and co-workers to her and they all love her as I do.
Loved it, recommended it, and will recommend again – I first found Berenice's in college after several attempts to find a salon I could go to for regular service. I first saw Melissa, and she gave me a fantastic cut and highlights and I continued to go to her until her maternity leave. Both Melissa and the client coordinators made excellent recommendations for a stylist to go to in her absence, and I have been very happy with Sarah since. I'm always able to get in within a week or two, and have just begun to try out their other spa services as well (love the facials). I have always had great service, and have had product suggestions made, but not pushed on me. They also will occasionally have great packaged specials. When a friend was in town from NYC and needed an emergency highlight touchup before a wedding she was able to get in with Ashley and was really happy with the results, and even happier about the price compared to her regular salon in NYC.
I will follow Leah anywhere! – When I called to make my color and cut appointment, I was shocked to find out that Leah Medina from Berenices was no longer there... but what shocked me more was the staff's reluctance to inform me of where she had gone to. Finally, after much prying on my part, they told me that she had gone to Evolution salon and that is where i will be going! Leah is the most top notch stylist i have ever gone to in my life and I highly recommend following her to the new salon!
Drying the tears from my eyes. – Really? Why such high reviews? Because of the reviews here and the fact that it's an Aveda Concept salon, I went into Berenices today. Not since the haircut I received before my Bat Mitzvah have I cried after leaving a stylist. That was almost 22 years ago.
I was scheduled with Danielle, a stylist that charges $40/cut. Since she was at the level I figured her skill must be up there and it is. Except she didn't listen to me and did not give me even close to the cut I wanted. Knowing that a haircut only works if you communicate with the hairdresser, I went out the way to bring in a picture of what I wanted, explain my hair texture and how much it shrinks once dry etc. Usually when I do all this, I get the cut I want, or if the cut doesn't sound like it's going to work, the stylist tells me.
I also know that a haircut is never going to come out 100% like the picture. Sometimes not even 80%. That said, I'm not sure how a trim to bring my hair to my shoulders turned into a below the chin bob, especially since I brought in a picture of what I wanted, but it did. I knew something went wrong when I saw how much she had cut off, commented on how short it was and she tried to explain it away. Then she asked me if my hair grows fast. Uh huh.
What makes it worse is Danielle attempted to make me feel at fault for the cut. Saying my hair was already that short in the front (not true). The customer is ALWAYS right, especially with something like their hair. I would have been a little more at ease if they had said something like "Clearly you are not happy with this cut, we won't charge you." But no, they charged me the full $40. Uncomfortable questioning this, I handed them my card. I have however since then left a voice mail requesting a refund.
My experience was horrible. I won't be returning and I hope that they will at least refund me my money.
Danielle Rocks with Color and Cut – I had to write a review to be fair to others and not just be selfish with the services at Berenices. I happen to move to Denver and I was having issues with finding someone that could color my hair because we all know that you just cant let anyone play in your hair so I seen a lady in Downtown her highlights where great she refereed me to a young lady by the name of Danielle who happened to work at the salon I was very pleased when I walked in, the shop was clean and everyone was very friendly Danielle was already there waiting on me she was friendly and worked at a very good pace I explaned to her that I wanted my hair highlighted and I wanted to try a cut so to make a long story short I but my faith in the young lady hands with my hair and lets just say I love it I will now make this salon my 2nd home.
Not worth the wait!!! Don't go to Robert – This was MY FIRST AND LAST APPOINTMENT!!! Wow, I was so excited to get my haircut by Robert. I made the appointment in April and finally my July appointment was here. I have NEVER waited more than 3 weeks for an appointment with a stylist (not even Jose Eber in Beverly Hills), but it was in hopes that I could finally find my perfect stylist in Denver. BOY was I DISAPPOINTED. I sat in his chair for 45 minutes basically getting lectured about what shampoo I should use, how not to color my hair, and how to use conditioner. I expect a little teaching from a new stylist, but not preaching. I put up with the banter and smiled politely about his personal life and the above issues with hopes of the perfect haircut. Well let me tell you, it was a below average cut. I left the salon looking pretty good (NOT GREAT LIKE I SHOULD HAVE). I did not notice until I styled my hair the next day that one side was noticably longer in the layers than the other. I thought it was just me being picky, but my husband even said my hair looked lopsided. I called the salon on Tuesday and Robert could not even get me back in for over 2 weeks TO FIX THE BAD HAIRCUT he gave me. I did go to another stylist to have my hair fixed. She did a good job, but I am still upset about the waste of time I encountered with going twice. I also tipped the other stylist for squeezing me in THE SAME DAY I CALLED. Kudos to Ashley for fixing Roberts mistake. BTW the rest of the staff was very nice and professional. Sarah did a nice job on my brows, and the receptionists seem just as frustrated as I was about the inability for Robert to get me back in.
Run Away! – False advertising in 5280 of "expert services" led to total fiasco. Hairdresser was clueless. Faked expert knowledge of color which caused damage that will take months and months to overcome, then he reacted with histrionics, rude and inexcusably unprofessional behaviour. Don't go near this phony.
This is the best I have ever looked! – I am so glad that I found this salon! The vibe in it is hard to describe: professional and very "on the edge", but almost like a family. I don't walk in and feel like all the stylists are looking down on me, but that they really do want me to look my best. Colleen has given me the best haircuts and color that I have ever had in my life. I have naturally curly hair, and every other hairstylist has freaked out when they have seen it because it is so thick and curly. She dove right in and has given me a look that is all my own, and I just love it. I have sent my husband, sisters, and several of my friends to her, and they all love her and look fantastic! I would recommend this place to anyone who wants to look great and pay a reasonable price doing it.
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