Palais Casablanca Authentic

(303) 871-0494

2488 S University Blvd, Denver, CO | Directions   80210

39.671478 -104.959212

Open Hours

Monday 11:30 AM - 2:00 PM

Tuesday 11:30 AM - 2:00 PM

Wednesday 11:30 AM - 2:00 PM

Thursday 11:30 AM - 2:00 PM

Friday 5:00 PM - 10:00 PM

Saturday 11:30 AM - 2:00 PM

Sunday Closed

 
Restaurants, Catering, Moroccan  more

More Cuisine: African, Middle Eastern

Tags: Carry Out, Fine Dining

Payment Methods: American Express, Discover, MasterCard, Visa

Neighborhoods: Wellshire, Southeast Denver

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Owner verified business
 
 
 
Palais Casablanca Authentic

Reviews for Palais Casablanca Authentic

Doesn't Recommend
1.0
over a year ago

After having a bad experience I read on a number of sites that many have had the same type of experience. These sheisters need to be taken to court and get a taste of the legal system. I purchased a Living Social coupon that was $52 for two people for the four course meal. I was treating my young daughter and boyfriend to what I thought would be a fun night out. First, they advertised belly dancers on Friday & Saturday night, and there was none. No big deal. I received a frantic call from my daughter that they would not honor the living sociial coupon and insisted they didn't sign up for that deal and would only give $20 off the total bill. Just like the aforementioned... $35.95 each somehow ended up being $91.17. I got on the phone with the guy at the restaurant who had a thick accent and I couldn't understand, except for the fact that he was NOT going to honor the coupon. He kept interrupting me and I couldn't finish my sentences. Finally after getting nowhere, it was obvious he was absolutely refusing to honor the $52 for two coupon. We even got Living Social on the phone and the restaurant still refused to honor. They basically were holding my kids "hostage" so I had to pay the $91.17 with my credit card. I am now going to dispute the charge and feel like I was a victim of "bait and switch". They didn't even gibe the $20 off that they said they were going to. Living Social agreed to refund the $52 I paid for the coupon, but I am writing their corporate office so they know of this scam by the restaurant. Don't go here, especially if you receive a coupon. Don't do it!! They are total scammers with this coupon business, refusing to honor them as promised. Plus, yes, dinner for two at $35.95 coming up to $91 with no explaination that anyone can understand. I totally feel scammed by these people and have never had an experience like this before. I must admit.... A ONE OF A KIND EXPERIENCE ALRIGHT!!!!!!!

Doesn't Recommend
1.0
over a year ago

Terrible Service – I was not impressed by this place. It has nice decor and the food was good but we went on a Saturday night at 7 pm and we were the ONLY people in the entire place. You would think this would mean excellent customer service but you would be wrong. The waiter gave us the hard sell on the four course meal for $35. We opted to do the ala carte menu and he was visibly upset when we chose that option instead. Then after that I told him my order was for the salmon tagine and he rudely told me that they don't have any salmon tonight. My husband wanted to order the shrimp and at that point we learned there was no seafood. I am curious though if we had ordered the four course meal if there would have magically been seafood. And if something is only available occasionally then I think that should be indicated on the menu somehow.

Our ala carte meal came with soup and mint tea after dinner. We never saw the after dinner mint tea and my husband had ordered some before dinner which we were charged the full $6 for even though it was supposed to come with our meal.

Finally, when we went to pay we had two of the yelp $10 for $20 deals. Now I would have understood if he said we were only allowed to use one of the coupons because that is stated on the terms and conditions of the coupon. However, we were told flat out that we couldn't use them because we hadn't ordered the four course meal.

Don't go to this place. Go to Mataam Fez instead.

Recommends
5.0
over a year ago

Chi-Traveler – This place was amazing. The GPS found it and checked the website and could not pass it up. The lamb was very fresh and not wild tasting at all. The Couscous wsa great!!! I would recommend this as a night out or a weekday meal. The decor was fantastic as well. The owner was good at expaining the meals and his recomendations were spot on. Be ready though it is home style Moroccan yet not spicy. Lots of flavor to go around and protions are very generous.

Recommends
5.0
over a year ago

the great Moroccan restaurant in denver – its very nice restaurant ,I really liked the meal, how we receive and also the way Restaurent seid Benjelloun how we spoke he was very gallant. i love it s .I do not mind that everyone take a dinner Over There because I see that it is among the best Restaurent

I will visit again and again because the tagine was good and also kabab...

Recommends
5.0
over a year ago

The best Restaurent – It is one of better restaurents that I visited in all my life the food is great everything is wonderful really great I am always going to visit her

Recommends
5.0
over a year ago

The best Moroccan restaurant I have ever tried – I went to the Palais Casablanca restaurant last weekend with my best friend. I have tried Morocaan cuisine in different lacations of America. When I came to Denver with my best friend for vacation, the hotel manager recommended us to go and eat in the Palais Casablanca which is nearby the university. When we got there, we were surprised of this fantastic restaurant. We felt like out of the world. The tent was nice design and tables were special style. The server was a young girl with beautiful smile. She asked us to have a seat and introduced the menu.The lamb and chicken were very delicious and they cooked in a healthy way with olive oil and fresh meat. Since there were non-alcohol in the restaurant, we ordered the fresh mint tea which was very nice. After we finished the dinner, the server gave us rose water to wash our hands. The rose water smelled very good because it was real rose made from Morocco. They chef came and asked us how about the food. He is a nice person and a gentleman. He went to other tables asked everyone about the dinner, and all customers were happy and had a good time with bally dancer. It was anamazing experience for us in Denver. I will recommend all my friends this restaurant when they come to Denver,and obviously, I will come again.

Doesn't Recommend
1.0
over a year ago

An absolute outrage! BEWARE! Sleazy, unethical owner. – Decided to take my boyfriend to this place for his Birthday. Neither of us had been to this restaurant before but read the "good revues" from City search so I made the Reseverations. ( in retrospect felt completely duped & after my awful experience with the owner.. I wouldn't put it past him to have written the positive reviews himself ( or Have his family/friends write such false claims)

My boyfriend & I arrived early to have a cocktail before sitting to dine but the owner promptly insisted to go ahead & sit at our table that " we could take our time & enjoy our cocktail" before having to order. This was fine since WE WERE the ONLY Customers in the place. Our 1st couple of sips of WINE ( which is all that is served or offered), A young, timid server asks for our order. We told her we would like to finish our glasses of wine & texplained " what the owner" had said & agreed to do. Still within a 15 minute timespan- she came by 4 more times requesting "our order" with her expression looking more & more stressed. We watched her go back into the Kitchen & could hear the owner berating, belittling her about being more forceful with us to order food. Finally he came out with her to our table & started reading the menu items to us. I interrupted him to ask if they had full reservations or expected a large crowd. He replied "no". We were still the Only Patrons in the joint.

The poor server seemed very embarrassed & My Birthday guy appeared uncomfortable by all the pressure, so we went ahead ordered our food. 5 minutes later the owner came to our table to tell us " We would be getting A different appetizer, not the one WE ordered but the appetizer he feels is best. We objected to his selection 1) it should be our choice- we are the customers 2) the food item the owner selected my boyfriend hates sooo we told the owner to skip the 1st course. 10 minutes later- our server comes out places the "appetizer" we didn't want or order . She profusely apologizes to us. I told her to get the owner. He came to our table to tell us "you might as well eat it because it's included". Not wanting to ruin My boyfriends- I simply moved on & asked for the wine list so we could have a bottle of wine with our meal. Guess What? No one list! however the owner eagerly hustled over to our table to tell us his inventory of wines. I asked the prices of the wines but he was evasive. I distinctly told him to bring the least expensive wine. He stated I will take care of you.

The Evening & experience consistantly detoriated just too numerous to write down so below I've summed it up.

Bottom line- The owner humilated his servers, our plates were removed while we were still eating from them, the owner tried to force my boyfriend to feed me food from his plate, The owner litteraly rushed & bullied us, Making my boyfriend's birthday dinner the worst dining experience for both of us. As we left " this high pressured rip-off thug" There was only 1 other table with customers & this was on a FRIDAY night so what does that tell ya?

Best of all-"That least expensive" bottle of wine cost $125.00 total of our bill was a whopping $ 275.00

I was seething, disgusted & appalled that this Restaurant owner treated customers & employees so atrociously & could still be in business.

Do yourself a favor & take your business elsewhere if you don't want an awful experience. More importantly don't get suckered by the " supposed" positive reviews or you'll be left feeling ROBBED twice! Be forewarned & beware!

Doesn't Recommend
1.0
over a year ago

HORRIBLE, HORRIBLE, HORRIBLE! VERY SCALY OWNER – We received a gift card for Palais Casablanca, initially were enjoying ourselves but thought the food was OVERPRICED and not WORTH the money. Then when we went to pay the owner told us we could only use 50.00 of our 100.00 gift card. Clever, he replied "this way, you get to come back again." So a little frustrated my husband got out the credit card to pay the difference. We left a cash tip and then a few days later realized the SCALY OWNER had charged an additional 16.00 to the Credit Card. I have read the other reports and it appears this wasn't the first time he has done this. I WOULD NOT recommend this place and if you must go here, pay in cash. We were excited to celebrate our anniversary only to leave feeling scammed. If you want to be scammed and eat overpriced food which is okay in taste this is the restaurant for you! Also on a FRIDAY night at 8pm there was 2 other tables there, I guess that is why he feels the need to take extra money.

Recommends
5.0
over a year ago

tasty! – Casablanca is the sort of place you talk about for months afterward. It's tucked away in south Denver, and the owner is one hell of a character. I came here on a Tuesday night to find that only one other table was being served. He explained quite a lot of the menu while we lounged on a couch that took up an entire wall of the restaurant.

The food was tender, spicy, and several standard deviations outside of the Americanized norms of north African restaurants. My date had spent several years in various parts of the Middle East and North Africa and talked about how he hadn't eaten something like that in the years since he left. It is tremendously tasty and hard to replicate.

The owner also made the meal an experience! Dishes are explained in detail and eaten with ones (right) hands. Casablanca seeks authenticity away from S. University from the hanging tapestries to the hookahs.

Doesn't Recommend
1.0
over a year ago

Too expensive – We should have read further into these reviews, the price for two of us was $110! And we didn't get the most expensive items on the menu! The food was okay, but NOT worth the money. Expect to pay at least $40 per person. $5 just for tea. Also, don't expect any spice here, the food is mild to the extreme.

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