Lakewood >Automotive Sales & Services > Brakes Plus
10600 W Colfax Ave, Lakewood, CO | Directions 8021539.739658 -105.116934
Mon. - Fri. 8am - 6pm;Sat. 8am - 5pm;Sun. CLOSED
These guys are honest, straightforward, and a pleasure to work with. My husband and I have tried everything from dealerships to small locally owned shops, but the best service weâ??ve found is from Brakes Plus on West Colfax in Lakewood. Every member of the team is courteous and informed. We have two aging vehicles and the Brakes Plus West Colfax team has been great for 4 years now.
We have come to them for regular services and problems, and each time we received a full explanation of the diagnosis and cost before any work was done, and their service has always been as quick as possible. We learned the hard way that communication, customer service and affordable prices are not easy to find.
We actually went to them initially because the dealership said we needed new brakes immediately. We went to Brakes Plus because it would be WAY cheaper than dealership prices, and they said our brakes had 70% life left. That was 4 years ago, and our brakes still work great. They would love to change our brakes, but they didnâ??t need it (and still donâ??t- we ask them every time)!
A few more examples- we popped in saying a brake light was out, and they fixed it on the spot- no charge- no appointment. Recently we came to them with a very complex problem, and they went above and beyond to help us get back on the road. Mark (the manager) is running a great shop. Weâ??re customers for life!
I took my car to another place last week for a routine oil change and inspection (my car had 81K and it'd been a while since I had someone look at belts, fluids, etc). At the end of the day I was given a list of things that "needed" to be addressed that day totaling $3000--including all new brakes, rotors, several fluid flushes and line repairs, new belts, and a new battery. That's not counting the cost of the oil change and "inspection." Wanting a second opinion (who wouldn't?), I took my car to this Brakes Plus location. The mechanic here took the time to show me how everything on my car except the brakes were fine and did not need to be addressed. Total cost at the end of the day was less than $400. I'm so impressed at the integrity of the mechanics at Brakes Plus (this is the one place that hasn't looked at a single woman and seen an easy scam). I'll definitely be returning here if my car needs future work.
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