Lakewood >Tires & Wheels >
Tires >Big O Tires
9009 W Colfax Ave, Lakewood, CO | Directions 8021539.740620 -105.098370
Mon-Fri 7am-8pm ; Sat 7am-7pm ; Sun 9am-6pm ; Open Holidays
Neighborhoods: Morse Park
From what I know, Big O Tires has a good reputation. However, this shop is the exception. I took my car in for new spark plugs and a filter, which I thought should have been pretty simple. Almost $900 later, and my car was worse (and unsafe to drive the next day) they jerked me around on the price and repairs. They would not provide documentation or old parts. I was not allowed to speak with a manager, and I am not sure he ever received my messages. Most of the problems were with employee "Bob" but he was not the only one. They were extremely unprofessional the whole time and simply refused to deal with me, although I was polite each time I tried (not that it should matter). This may have been because I am a woman, and Bob went so far as to imply that I was either lying or didn't know what I was talking about. My suggestion is if you are looking for a new shop to take your car - keep looking.
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