Thornton >Beauty > End Results Salon
3911 E 120th Ave, Thornton, CO | Directions 8023339.915668 -104.941288
I was a late walk in appointment and the hair dresser was nice, but she barely cut anything off, made the back seriously choppy and not blended to where you can see lines, one side is longer than the other, and i can still pull it back to a little nub, which is not what I asked for. That being said, she cut off so little that it's thankfully still fixable.
So I called the very next day and asked the receptionist if the manager or owner was in. She said no, and she won't be in till saturday and hung up on me. I called back and got the answering machine. So I called a third time and she picked up. I told her that she hung up on me and I didn't appreciate it at all, but she did apologize sincerely and told me that she thought i was another person who keeps calling there, which was extremely rude of her! But she finally listened when i told her that I wanted to get my hair fixed by another stylist. However, she told me basically if I was to get it fixed by another stylist they may charge me ANOTHER 30 dollars, rather than if I book another appointment with the same girl who made the mistake in the first place, cause she could "cut me a break and might not charge me a second time", and I was like why would I want to have my hair cut by the same person who messed it up?
I am a retired stylist, and I have done booth rental before. The owner is STILL responsible for the stylists they take on and they shouldn't even suggest that you should have to pay twice to get a bad cut fixed or have to wait a week for the owner to possibly get back to you and work out something. I'd much rather save myself the embarrassment and get it fixed tonight. This is the second time i've been here, and the first time I got a decent cut for 25 dollars. This time it's honestly the worst service I have ever gotten in a salon, and I won't be going back.
I have been coming to this salon for years and have been very happy with the service I have recieved. I have done it all here- haircuts (from trims to drastic changes), color, perms, and lately keratin treatments. Each time I have visited I have been treated with both courtesy and respect as well as recieved great services! I travel a great deal for work and the staff does their best to accomodate my unpredictable schedule which is above and beyond in this day and age.
This salon is under new ownership and has undergone remodeling and added new treatments to their menu.
I get my hair done here and every time i go in I have a completely different idea style and color in mind and I ALWAYS get what I Want! my hair always turns out amazing and exactly how I picture it would look!!!!
THIS IS THE WORST SALON EVER!!! – This is the worst salon that I have ever encountered! Brought my 8 year old daughter in for a "TRIM" and the woman who cut her hair butchered it. She ended up cutting off 4 inches and of those 4 inches her hair wasn't even cut straight. If this site would allow me to upload a picture I would. The customer service there is awful and they still charged us for the cut. I will make it a point to tell everyone I know to NEVER go there.
GREATTTTT HAIR SALON! – This salon is GREAT! Now that its under new ownership the surroundings and stylists make you feel right at home! All the stylists ive worked with have dont Excellent and I have never had a problem.
Not the best – I've been to this salon for the past year and I've never had results that really wowed me. My haircut and color were mediocre and the stylist didn't really know what looked best on me. On the plus side, the stylists are extremely friendly and helpful.
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