2465 48th Ct, Boulder, CO | Directions 8030140.023508 -105.241905
SALES: Mon - Fri 8am - 8pm
SALES: Saturday 9am - 6pm
SERVICE: Mon - Fri 7am - 6pm
SERVICE: Saturday 8am - 5pm
As I had stated in the first survey I was asked to complete, the only negative comment I would have regarding my recent experience is that a greasy handprint was left on the driver's side door panel near the window. I was very impressed however when within only about an hour after submitting my first survey responses, I received a call from the customer service manager offering to clean the spot at no cost and at my convenience. I appreciate the prompt follow up and offer. I would like to also mention that the process of making an appointment is much easier now. I spoke with two different women during the process of booking and confirming my appointment and it was refreshing how friendly, professional, and helpful they were. (I am so sorry that I do not remember their names.) Keep up the good work!!
Nothing but good – I've used Chris every time but once on my service visits. He's very easy going, knowledgeable and responsive. Never had anything but good experiences and quick servicing. If I come back, i would recommend Chris and his team. Thank you Chris.
Straight forward approach – I like the straight forward approach and friendliness of the sales people.
Relaxing atmosphere – Never felt pressure to buy the Tundra. The most relaxing atmosphere i have ever been in while purchasing a car.
Even my wife had a good time there. Lets just say that in the past she's hated nearly every aspect of purchasing a car. For the first time in 34 years I've known her she's volunteered to take the car in when it needed service.
Nicest people! – Mike Valois is one of the nicest people i have ever met, He always listens, Never pushes anybody to the side, Always takes time out of his day to listen! He really thinks a lot of his customers.
I appreciate it all! – I appreciate the friendly greeting upon arriving, I have never been standing waiting for someone to help me. (Unless of course there are other people in line which is normal). The service always takes the amount of time I am told and I appreciate when the head of the service team comes to talk to me if there is anything my vehicle needs such as a battery or filter. I never feel I am being "sold" something I don't need. My questions are always answered. The customer service aspect of Boulder Toyota is excellent. I really appreciate the 3 oil changes/tire rotation/vehicle inspection for $75. It is a worthwhile purchase. I have mostly worked with Bill Waggle and he is always friendly, helpful, answers any questions I have. I recommend Boulder Toyota to others. In fact a friend of mine said they were going to switch and make the drive to Boulder to go to Boulder Toyota after me telling them about the great service.
Good buy – I bought my Acura from Boulder Toyota. I was looking for a used Acura and the sales person helped me find it.
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