309 W Beverly Blvd, Montebello, CA | Directions 9064034.014179 -118.100184
Bad, worse and the worstest Hospital customer services – I went in last week around 12:30 because I have chest pain. I waited till almost 5pm. During the 4 hours I was there I asked them when I would receive help because I had chest pain and my arm was numb. Their answer was they didn't know and that it could be several more hours because they had others waiting a head of me.
I went to my car to grab a sweater because it was really cold in the ER, when I got back they told me that since I left they took me out of the system and I would have to START ALL OVER. The new wait time would be at least another 5+ hours even though MY CHEST PAINS WHERE GETTING WORSE.
The "lady" at the counter had a really bad attitude and didn't seem to give a damn about me. I asked if I could leave to eat and they told me it didn't work that way, that I would have to start all over (Am I supposed to wait 9 hours without eating?)
Bottom line: I left the hospital feeling worse than when I had arrived. What kind of hospital treats someone like that who is having chest pains?!
My name is Vanessa and I am leaving this review so that the hospital staff can know that I was treated poorly and that I will be letting everyone I can know about my experience.
For Yelpers and all others, if you have a serious condition do not go here. If there is another hospital close by go there instead. Go to Whittier Pres. then
Great Hospital – As a former Montebello resident, my experience has always been well & efficient.
Suck Hospital with services from Nurses, Doctors and Staff. – 1 WORK
I highly NOT recommend and Thank You.
Very positive attitude!! – I had my first borne at Beverly Hospital I was impressed with care I received in the Labor and Delivery Room and Post Partum all the nurses were very kind and knowledgeable. In particular with breast feeding education as I was having difficulty with this being my first. Everyone had a very positive attitude I could tell they love what they do.
Supportive – My nurses in Labor & Delivery were beautiful and caring, which meant a great deal to me being a first time mom. They were so supportive and kept hugging me reassuring me that everything was going to be all right.
Got me to relax and calm down – Just want to thank Beverly Hospital staff, especially nurse John. He was great, explained to me everything to what I can understand, and most of all he got me to relax and calm down. Doctors too, that helped me, did a great job.
Took care of us – Emergency Room nurse were excellent took care of us right away, really quick.
Nice, friendly and polite – They were very nice, friendly and polite to my mother and to us (her family).
Caring, compassionate, helpful – The nurses were all caring, compassionate, helpful and truly professional. They
focused on the patient and his needs. My husband got the best care there on that floor.
Very friendly – The whole staff in the ER were very friendly.
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