Casual Coverings

(860) 675-6812

292 Spielman Hwy, Burlington, CT | Directions   06013

41.770384 -72.970411

 
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Reviews for Casual Coverings

Recommends
11 months ago

I FEEL THAT I SHOULD LEND MY KNOWLEDGE TO THE "UNHAPPY CLIENTS OF 2008" UGH217852.

I'm pretty sure that these are the two younger kids who purchased flooring with a very large pattern repeat from Casual Coverings. (i measured the job) They signed a contract on the job and their credit card was given after Casual Coverings already ordered a very high end Carpet for them. The Carpet was special order so there was no returns ect. The card went through for the part of the deposit but Casual Coverings was informed the following day their card was declined and overdrawn. I think the clients embarrassed. The whole deal ended up costing the store 285.00 + for fees. The clients refused to pay. Casual Coverings did not by term of the contract have to give them their refund. But feeling bad for two young kids they did. Bill was not happy because they gave him grief i think because of embarrassment. And the following day this was written.. So may be they should post their transaction details on line for the world to see.. But Bill and Jan being the kind hearted people they are i'm sure would not.

Recommends
5.0
over a year ago

ABSOLUTELY OUTSTANDING KITCHEN MAKEOVER – Outstanding Kitchen Countertop & Backsplash

Jan helped me pick out the granite and tile. Outstanding colors and choices. Bill and his crew did an excellent installation. I can only brag how beautiful it is. The whole renovation came in on budget and Bill even saved me some money by doing some extras for free. Outstanding!!!!!!!!!!

I only wonder with the person who complained if were getting the whole story. I'm sure there is more involved than than meets the eye. Bill has been in business a long time and I looked at some of his work before he did the job for me and didn't run into a dissatisfied customer.

THANKS BILL & JAN ---- OUTSTANDING & GREAT ARE ONLY A FEW OF THE WORDS TO DESCRIBE MY NEW KITCHEN

Recommends
5.0
over a year ago

Simply the Best – I am in the process of repainting my whole house - it's slow going but Casual Coverings has been great. The wife (and I'm sorry that I do not remember her name at the moment) has been absolutely teriffic. She helps me choose colors and combinations. And every single color she picked out has been perfect. She has also told me that if I can't make it there before closing time to just call her and she will stay open. Now, how many other businesses would do that?

I was sorry to read about the other customer who had such a bad experience. I literally have been there dozens of times and never once did I feel that I was being taken advantage of. So please go to Casual Coverings - do not let a bad review keep you away.

Doesn't Recommend
1.0
over a year ago

Scam Artist – Do not ever go through Casual Coverings and deal with Bill the owner. He tries to scam you in everyway possible. He will make up things when it comes to prices, he will order way more then you really need and he will lie to you though he may seem like an honest man. Im discusted!!!

 

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