Kaplan Computers

(860) 643-6474 | View Website

61 Tolland Tpke, Manchester, CT | Directions   06042

41.814519 -72.508403

Open Hours

Mon - Fri, 9am - 6pm

Sat - Sun 10am - 4pm

 
Used Computers  more

Neighborhoods: Robertson

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Owner verified business
 
 
 
Kaplan Computers
Kaplan Computers
Kaplan Computers
Kaplan Computers

Reviews for Kaplan Computers

Recommends
6 months ago

Love the store! I find everyone peasant and helpful. Like that I can ask a quick ? from time to time. Such knowledge in your store! They will hire anyone at those large super stores!

-Sue Masse

Recommends
6 months ago

Very impressed. Tom was extremely knowledgeable. Your store was clean and well organized. Tom took the time to ask questions before he tried to show us a machine. We were impressed with his needs analysis. Congratulations on a great sales experience from start to finish!

-C&P Hebron, CT

Recommends
7 months ago

Pat sold us what we needed. Mike worked over 2 hours explaining many features.

Recommends
7 months ago

Dear Mr Kaplan

I wanted to be sure you were aware of the outstanding customer service that I received from Mr. John Clark, Service Manager, on August 28, 2013. Mr. Clark not only quickly diagnosed my laptop problem but resolved it in a matter of a few minutes.



I thought you would find it interesting to know that I did have other technicians outside of Kaplan unsuccessfully diagnose the problem.

I hope that you have a recognition program that will reward Mr. Clark for his outstanding customer facing skills which are very rare to find these days but certainly a quality that will foster customer loyalty and repeat business.

Cynthia from Tolland

over a year ago

After calling tech support and talking to someone in India, this store is a breath of fresh air! This will not be my last visit to the store. They have excellent service and are happy to help.

over a year ago

All of they're refurbished and alot of new items are returned merchandise with underlying issues. Don't buy a computer here unless you want to argue with Ken when you have to return it cause its garbage. He is a very sad businessman that portrays himself as a righteous Christian when he is the opposite in his life. He is a liar and should not have a business with the practices he uses.

Recommends
5.0
over a year ago

Great selection, informative, and pleasant employees. I feel secure that I made the right purchase and it was done in a time efficient and cost appropriate manner.

Recommends
5.0
over a year ago

A place I can actually trust. – The store has lots of room and a place to sit down while waiting. Knowledgeable people. They stand by their work, call when it’s ready, and competitive. I worked up my pick up schedule which eliminated repeated wasted travel time. I know I will be back again when I need your help.

Recommends
5.0
over a year ago

Thank you Kaplan! – I love the service I get and how ready everyone is to help me. They still saved me as much money as possible.

-Veronica

Recommends
5.0
over a year ago

Very Professional A+ – Store looked excellent, laid out very nicely. The sales rep was very knowledgeable and courteous. You had exactly what I needed, and I am very happy about my purchase.

-Frank Huskin

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