Lakewood >Jewelry & Watches >
Jewelry >Piercing Pagoda
223 Lakewood Center Mall, Lakewood, CA | Directions 9071233.850400 -118.138606
DON'T BUY HERE!!! – This place DOES NOT HONOR THEIR WARRANTY. HORRIBLE CUSTOMER SERVICE. I've never written an negative review for any business before, but I feel I should warn others as to the terrible customer service and DECEITFUL BUSINESS PRACTICES at the Lakewood Mall Piercing Pagoda. I recently purchased a piercing here for twenty dollars, and spent another twenty on a warranty that the employee there promised would cover a new piercing if the bead (which holds the piercing in place) came off, as they tend to do. I had the piercing for a week, at which time the bead did indeed come off. The manager then refused to give me a new piercing because I didn't have the old one to turn in, even though the reason I needed a new one was because the bead had come off, causing the piercing to fall out. I had been a loyal customer for years, and I was treated as though I were trying to steal something, even though I had my warranty. When I called the Customer Service Number they treated me the same way. I strongly urge you NOT to buy at this piercing parlor. The PRICES ARE HIGH and you are likely to be SCAMMED and TREATED BADLY.
Editorial Review by Citysearch Editors – Mall kiosk chain specializes in ear piercing and 10K to 14K gold. Custom Italian charm bracelets, silver and steel jewelry, and more.
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