1227 Burnside Ave, East Hartford, CT | Directions 0610841.783805 -72.585071
Responsive – I discovered that I had a dead animal in my chimney, which was causing the house to smell. I called several chimney sweeps in the area and got answering machines. I called New England Chimney, at 9PM, and spoke to a person (Heidi?) who was able to give me an rough estimate on the spot! While she wasn't able to give me a definite appointment (because heavy rain was expected the next day), she was able to promise a call back the next day from the guys who might actually do the work.
The next day, at the time promised, I got a call back from Henry. We firmed up the price ($150 for animal removal and a chimney cleaning) and set a time. They were able to do the work during my lunch period, so I didn't miss any work. They arrived on time, were professional, removed two dead squirrels that had been blocking the vent and cleaned the chimney, all in about an hour.
I'm glad I found them!
Horrible- Do not use them! – I spent $80 for an inspection that consisted of shining a flashlight up the chimney and $40 for a 15 minute cleaning. The bill had "satisfactory" checked for chimney cap, spark arrestor, crown/ wash, brickwork. I asked if he had actually climbed up on the snowless roof to inspect it (or used binoculars) and he said no because he had a problem with the bottom of his workboots!
Highly Recommended – I have used New England Chimney for 3 years now. Prior to that, i had 2 or 3 others. New england chimney, is very thorough......Mike makes sure the house is kept clean and the job is done right the first time. any problems....he always seems to be right there . I strongly recommend them.
Friendly service, quick and clean. To the point. – Fourth year with New England Chimney now and every time I get the same friendly service. Mike is quick and keeps my house clean, unlike other competitors that leave my house smelling like suet for weeks on end.
I highly recommend New England Chimney!
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