Hartford >Automotive Repair > Reno's Auto Body & Repair Inc
525 Franklin Ave, Hartford, CT | Directions 0611441.734440 -72.675131
24 Hours Service
Neighborhoods: South End
My Car was towed Mercedes dealer for service by Reno's Towing. After "dumping" my car at Mercedes lot (as stated by Service Dept at Mercedes).
I found that two pair of expensive sunglasses were missing from my vehicle and my MP3 player, My audio jacks that are attached to vehicle were attempted to be snatched from glove box. Joe supervisor was very rude when told of the complaint and blamed me for having flat tires and needing my car towed in the first place. NEVER USE THIS SCUMBAG COMPANY
A Painful Waste of Money – I used Reno's towing service over the summer of 2011 for my motorcycle, when we arrived back at my house the driver asked me to get onto the flatbed, sit on the bike, and hold the brakes (not knowing any better, I did), he then tilted the flatbed and undid the tie downs. We then began to back the bike down the ramp (backwards, while I was sitting on it), it lost traction on the greasy surface of the flatbed and began to slide backwards with me on it. The driver let go and it fell onto my left leg, dragging me down to the pavement. They disagreed to pay for the $2600 damages or my $595 watch which was destroyed as well. I will never use their service again.
Never go there. – The worst place to deal with waited 7 hours to get my car towed back after they told me a half hour it would be and when I called to see what was going on they gave me a attitude and when the finally towed my car to my house (which was 2 seconds away from the place) they lost my key and just dropped the car down in the street and left very incosiderate people I wouldn't recommend them to anyone.
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