94 W Wharf Rd, Madison, CT | Directions 0644341.270635 -72.608181
Error in order taking – Ok so everyone makes mistakes but the manager has a nasty disposition sits high on a proverbial pedestal and refused to hear me out about the mistake. We did not get what we ordered and they refused to believe us when we tried to tell them this was not what we asked for. We paid to avoid an issue but we left
Rude staff Bad Experience – It took forever to get waited on . I would say take our orders within 25 minutes at the very least. The manager told us that I had an attitude when I stated that I would like to have our orders taken and asked if there was a problem. He told me that it was none of my business to ask if there was a problem. I would add that we did hear some yelling and screaming in the downstairs area. We left and ate in Clinton at the New Deal Restaurant. That place was nice. In fact they gave us free drinks when we told them about our Wharf experience ! We tried to decline but they insisted, so We left a generous tip !
Out With The Old In With The New – The Wharf was a great place , no changes to it were ever warranted . Its under new ownership , but its the management that is the issue here. They made the menu smaller . They made the staff smaller. Smaller portions depending on the entree. On the books its looks good but if you plan to dine there you might be disappointed if you are familiar with the old traditional Wharf of the past 20+ years. The atmosphere is great . The building is of great character . Wonderful view of the shoreline. I understand this might be replaced with a new MODERN building with no character which coincides with the new management style. This is progress folks.
Nice Location ; Wonderful Decor , Lousy service Lousy Food – Food is below average , Service is slow , Food overcooked .... Nice Location Nice View Interesting atmosphere has old ship pictures and nautical theme items all along the walls like oars and other ocean / sailing / boating items. nice deck to sit outdoors...the building looks very nautical , large windows facing the ocean front. Too bad they burned our food and made us wait forty minutes for new meals and even then it was lousy . if it wasn't for lousy food and lousy service this place would be swell !
Quality and Service are not their best attributes – For almost 20 years we enjoyed this fine place it was almost a tradition. Sadly we will not dine here again. Its under new ownership and they cut corners and cheapened this place. To be more specific the food has been scaled down and the service is quite slow. This establishment was always sort of a landmark in madison. I never thought this place would ever become so poorly managed . I don't even care if they increase the prices but to have so little food on the plates and I would be ashamed to bring a paying customer such a pitiful amount of food. They are fixing that which aint broken here raise prices and keep the place exactly the same because it has worked well for two entire decades.
Extremely Poor – Horrible . Dreadful . Ordered our selections from the menu and forty minutes later we are told they are out of and out of etc. One dinner was delivered to our table ! There were five of us ! Unbelievable !
Average Meal Great Veiw !!!! – Average Meal Great Veiw NO BAD Experiences .....and whoopty Doo ! that they or someone speaks spanish I speak English. This is a three star place Pricy but its on the water Some reviews here look planted because they are worded the same like an advertisement would be written. This place is under new ownership so its not quite as it was run in the past . Down stairs is a banquet hall and prices went up slightly They are cautious by having a smaller menu but there is plenty of categories to select from. Based on reading some reviews they need to communicate when issues arrise and issues do happen but its how they are handled that counts most. Its my experience that all was ok on my visit.
Servers Speak Fluid Spanish ! – This Place is Good !! El lugar es el Alimento Sazonado Awsome Loys de la cerveza y bebidas mezcladas camarera caliente personal atractivo camarera de aspecto totalmente caliente una verdadera choza de amor de madre alimento casi bueno y lleno de la gente elegante y peces gordos pechos grandes en el servidor tambien
Give this place a shot, Not as bad as the reviews may say! – I give The Wharf 4 stars because, I would recommend it to my friends and family. Maybe not 5 stars but, definately not anything less then 3! Seafood is fresh (not fried), priced accurately and portions are fair for the price. Prices and Portions are right on par with other shoreline finer dining establishments. I don't understand why people would say anything different (unless you are comparing prices with a burger joint or clam shack). A variety of lunch and dinner specials served daily. Service is friendly and with a smile, eager to accomodate special requests. Kitchen can be slow on busier nights at prime time but, that should be expected. Best views of the Long Island Sound. Give it a shot!
Ok ..noisy – Service was slow but they don't have a full staff Food was ok but priced on the high side There was a very loud argument in the back and it was really scary to listen to and this sort of ruined the evening for us and it scared our two children We might still go back but not soon Other than the excitement it was not bad and we liked the view from the terrace !!! I wish we had not heard all the commotion and it was actually rude for everyone .
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